[Resolved]  Indian Railways — A complaint against the person sitting at the ticket counter in Buldana,maharashtra.

Hi, today (June 2, 2011), I had to receive my brother and bhabi from the Mysore railway station, they arrived via the Cauvery Express from Katpadi. The train came to the station at 8 a.m. When I reached the railway station, the counter which usually gives the platform tickets was closed, and the other counters, I have no idea if they give platform ticket there, had long que. Since the train had already arrived and my brother and bhabhi were new to Mysore, I had to enter the station without the platform ticket, but for sure I could not find any railway personnel to inform them about nonavailability of platform ticket. As I entered the platform, I saw my brother and bhabhi right at the entrance, wherein I went and collected the luggage from them and as I was leaving, the ticket checking squad, he wore nothing on him to identify himself to be a railway person, asked for the tickets. Since I did not have the platform tickets, I was booked for Rs. 292. He said I should have informed him. There was no ID card, badge, or dress code to identify himself as a railway employee to approach him and say my query.

My argument is, first the counter which issues platform ticket was closed. Secondly, the automatic machine is out of order. Thirdly, there was no railway employee at the entrance to be informed of nonavailability of the platform ticket. Fourthly, I believe this is a way to swindle money from the innocent persons like me, which needs investigation at a higher level. My question is when the trains do come and go at all odd hours, why is the platform ticket issuing counter closed? When asked the person said the counter will open only at 10 a.m. If that is the case, then what is the other alternatives?? The automatic vending machine is also out of order. So, the Mysore Railway Station having all their mistakes on their part and fining innocent people who hurry to receive their loved ones is a way of making illegal money. I want to know how can I get back my money and teach these irresponsible railway employees to accept their mistakes and understand our needs. I always buy the Rs. 3 platform ticket before I enter into the station, but when one is not able to rightly procure it as it happened today, then why fine? Kindly the concerned help me on how to file a case against these railway employees, as I may not be the only person and there might be many such incidents and these greedy squad officers will be waiting to make money this way.

Hi I am SK IDADUL HAQUE.I have a complaint against the person(Mr.Abhijit Chakrobroty) sitting at the Railway counter at pandua, in W.B(Howrah, Burdwan).The behaviour of the person against the customers is not proper.
He is rude.
The way this person interacted was shameful.He asked me for 2 Rs change as exact fair was 22 Rs he was rudly that go and get the change, otherwise you wont get the ticket.Then I asked to back my money but he told you will get only 2 Rs back!!! or you have to provide 2 Rs change. thats way i missed my train and failed to attend important schedule
I just want to say that because of such behaviour people don't want to go to the counter at PADUA.
I dint expect this behaviour from Indian railways.
I hope some action is taken in this regard and people feel free to the tickets counter in my small town PADUA.
thanks, SK INDADUL HAQUE