[Resolved] Indian Railways — Cleaning and Maintenance of AC coaches
I was travelling by Himsagar Express 6317 along with my family on 01.01.10 by AC three tier coach no. B1. I boarded at Trivendrum and travelled to Nagpur. From Trivendrum to Nagpur the toilet were not clened. I reminded the Coach assistant regarding this at around 11.30 AM on 02.01.10 and he told me that the same will be taken care of after some time at Vijawada Station. Even at vijawada station the cleaning not done. Around 7.30PM I asked the TTE to give me complaint book which he refused to give me saying that he will take care of the same at Ballarsha Station and since the facility of claining was only available at Platform no. 1 and 6 of Vijawada station and the Train halted on the other platform the cleaning could not be done. He was speaking as if he was advocate of Cleaning contractor.
Quality of Tea supplied by pantry is horrible at there were lot of Cocroches moving around in the coach. The same situation I faced whcn I travelled from Nagpur to Coimbtore by train no 2521 Raptisagar Express on 23.12.09. The certificate of paste control pasted on the coach wall was saying different story and the situation coach was different. I have attched a photo of the same here. There were lot of cochroches moving around. The quality of paste control( If at al done) can be judged by any one.
Complaint marked as Resolved Aug 14, 2020