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[Resolved]  Indian Railways — Cleaning and Maintenance of AC coaches

I was travelling by Himsagar Express 6317 along with my family on 01.01.10 by AC three tier coach no. B1. I boarded at Trivendrum and travelled to Nagpur. From Trivendrum to Nagpur the toilet were not clened. I reminded the Coach assistant regarding this at around 11.30 AM on 02.01.10 and he told me that the same will be taken care of after some time at Vijawada Station. Even at vijawada station the cleaning not done. Around 7.30PM I asked the TTE to give me complaint book which he refused to give me saying that he will take care of the same at Ballarsha Station and since the facility of claining was only available at Platform no. 1 and 6 of Vijawada station and the Train halted on the other platform the cleaning could not be done. He was speaking as if he was advocate of Cleaning contractor.

Quality of Tea supplied by pantry is horrible at there were lot of Cocroches moving around in the coach. The same situation I faced whcn I travelled from Nagpur to Coimbtore by train no 2521 Raptisagar Express on 23.12.09. The certificate of paste control pasted on the coach wall was saying different story and the situation coach was different. I have attched a photo of the same here. There were lot of cochroches moving around. The quality of paste control( If at al done) can be judged by any one.

Cleaning and Maintenance of AC coaches
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

Indian Railways — CLEANING

I Bored the Punjab mail (train no. 2138) 3AC COACH NO. B2 ON 13/04/2009 AT BHOPAL I found that the coach was UN cleaned lot off plastic bottles/broken papers /used tea cups /empty snacks packets and plastic bags were laying on the birth.
I requested coach attended to arrange the cleaning staff since train stopped there for 15 mts.that day, but he replied it is not his job.

I contacted TTE of the train he said he will arrange staff for cleaning at ITARSI where the stoppage is long.

At itarsi i understand his duty is over and new TTE will do the needful, I again requested new TTE he assured me staff will come automatically but no out come no one came I requested TTE for the Complaint book so as to register my complaint he refused and said the same is with Guard.
Any way no results from Railway staff, finally self and co-passengers removed the all garbage so as to keep premises clean and hygienic.

Hope Railway’s big -bosses will look into this area also of our Indian railways.
Regards

ATUL SAXENA
Cancellation of tickets

Indian Railways AC Coaches — Bad maintenance

PNR #[protected] . Date of Travel : 22/03/2010 from Lalgarh junction to Delhi. Train # 5610
Complaint # 38898 with North West Railway .
This train's bedsheet cover, pillow cover are very very dirtyand not washed at all. They smell very dirty and are completely unhygienic and unhealty.
The Contract for washing is not done properly by M/s Mega Kleen, Guwahati- 5 receipt # 41090 dated 19/03/2010

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