[Resolved]  Indian Railways — ISSUANCE OF TICKET ON WRONG TRAVEL DATE, PNR NO[protected]

Dear Sir / Madam,

I Yakin Shah on behalf of Mr. Jitesh Dhirajlal Shah, wish to draw your kind and valuable attention towards the following lines.

Mr. Jitesh Dhirajlal Shah have a complain on the Indian Railways, its staff members starting from person who issues the tickets and T.T.E also.

Mr. Jitesh Dhirajlal Shah(above mentioned person) is a disabled person, have lost his eyesights morethan 75%.

Mr.Jitesh have visited to Secunderabad Jn, and said to one of your officer who issued him tickets that he have to go from Secunderabad to Dadar via Nagpur on[protected] and on[protected] he have return from Dadar to Secunderabad, and as he is disabled he will do this journey with his wife Mrs.Urmila Shah.

The officer have issued him following tickets:
From Secunderabad to Nagpur, travel date[protected] wide PNR No.[protected], and further from Nagpur to Dadar travel date[protected] wide PNR No.[protected].

This ticket is correct, but for the return journey your officer have issued the following ticket:
From Dadar to Secunderabad, travel date[protected], wide PNR No.[protected].

Your officer have wrongly issued the return journey ticket for travel date[protected] instead of the requested travel date[protected].

Mr. Jitesh have taken the tickets and can’t check the printed dates due to his disableness. He is disabled, not having his eyesights is also informed by him to your officer who issued the tickets along with giving him Disabled Certificates at the time of purchasing the tickets.

He have safely reached to Dadar but on[protected] when he was returning from dadar to secunderabad, he have been made stand and made him moved from one bogie to another.
Just think one of the railways staff have done mistake and another railways staff making an blind man run from one bogie to another, I think this is shame for our railway. They have done injustice with humanity.

Than also the shameless T.T.E have penalized him for Rs 780, wide Excess Fare Ticket No.006801 and allotted one seat where both the passenger have adjusted to seat without sleeping the whole night. They have been also forced to buy another ticket of Rs 310/- wide ticket no : F60668587.

Sir, for this harassment, Mr.Jitesh Dhirajlal Shah wants a compensation which you should feel good for making a blind person run here and there, not giving him sleep for the whole night and along with him harassing his wife also.
It is worst than a man have been killed in an accident. Because an accident happens due to mistake, and if man dies he never gets so pain. But when a blind man have to run from here to there, from one bogie to another bogie along with his wife, it is a situation where his heart cries for being Blind.

Does our railway and the staff member of railway don’t know any lessons for humanity?

I think our senior most of Railways don’t train their staffs this silly thing?


Looking forward for redressal.

Regards,

Yakin Shah
On behalf of : Mr. Jitesh Dhirajlal Shah.
House No- 2-4-333, Second Floor,
Ramgopalpet,
Secunderabad.
Andhra Pradesh
Pin Code : 500 003.

Phone number: [protected]