[Resolved]  Indian Railways — Train delay

Dear Sir,
To whomever it is concerned.
I have travelled by the Intercity express from Laundi to Varanasi on Thursday Apr 7th 2011.
The train is very good in terms of maintaining the speed and the time. It reachecd Varanasi at 12:15 PM.
But it was made to stop near the outer signal for 1 hr 45 mins. We didnt know the reason but on reaching the Varanasi station found out that it is stopped for 1 hr 45 mins because platform No. 4 was not empty. Many trains got signal except our train.
This is solely station manager's fault for not making another platform ready for this intercity. It is very very sad that we were made to wait under the hot sun. Please look into this issue.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am not very sure if this will work.
But i wish to bring to light pathtic Train service.
I boarded New Delhi Sup Special train 2427 supposed to be on 15th Nov from Kanpur.
Scheduled departure was 11.25. Train started with delay of 2.5 hrs.
On the way train was further delayed to the extent that the journey which should take 6 hrs took around 12 hours. I missed my office, had to take a paid leave and face brunt of clients.

Do someone hold responsibility of such delays..so that trains ar etaking double the time they should have been taking.
Its high time either government privatize railways or improve.
They just cant go with this act of monopoly and continue cheating passengers.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information