This is to get your notice into how your level crossing employees treat road passengers at Trivandrum.
The incident took place at Station Kadavu Level Cross, Near VSSC, Thumba, Trivandrum, Kerala.
I was driving my car and when I reached middle of the crossing bell rang and the level cross personnel started lowering the gate as if i shouldn't have gone through the gate. When I reached the other end he lowered the gate to a limit such that my cars top hit dragged the gate bottom and my car had scratched at the top.
I just need to let you know that he should have closed the gate after vehicles that have already inside the crossing have crossed the gates. This personnel does this all the time not to me but to others also. You should take note of this and have a training to these personals regarding the risk involved in trapping vehicles inside the crossing when train comes. What If train had come that time when i was trapped due to his ignorant attitude?
So please take note of my complaint and hope you will reply with positive remark. Was this information helpful? |