[Resolved]  Indian Railways — ATVM Not Working and Need proper response in the ticket counter

Dear Sir/Madam,

Complaint -1:

I am Chaitanya Vinnakota, Staying near to Borabanda Railway Station. Daily I used to go to office by MMTS from Borabanda to Begumpet by 10:10 AM. I have Smart ATVM Card which i was using from the last 5 months. But the problem is ATVM's are not working correctly in the Morning Hours. Then what is the purpose of taking the Smart Card avoiding queue system at the ticket counter. Hence, I request you to take proper action on this. This is my Humble request to the Railways...

Complaint -2:

Today My Wife need to take the ticket from Borabanda to Guntur for Palnadu Super Fast Express which was departure from begupet at 14:40 pm. She asked the same in the Borabanda Counter. But They were unable to give the ticket to her? May I know why? I took the same ticket several times from the same station earlier. Later, I went to Hitech City, and I asked the same ticket which they immediately given to me.....Let me know why borabanda ticket counter unable to given the ticket from borabanda to guntur and why Hitech city ticket counter was given the same ticket...
This was the 5th time repeated the same issue in the borabanda counter. Pls guide properly the ticket issuers in the station. Pls do not suffer the passengers by doing such things..