[Resolved]  Indian Railways — catering charges

The menu on the railway site shows very low prices for their catering services but as and when we travel we have to pay atleast double for food. On complaint they say they dont have a menu and even the T C dosent help. On asking for complaint book they say they dont have it.
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Aug 14, 2020
Complaint marked as Resolved 
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Food prices can vary depending on type of train, your class of travel etc.
Comments post by some body is wrong. The prices of the food are same for all class whether it is AC First Class or Sleeper class. The type of train also does not matter. cost of food are same for all types of trains. This is mandatory. You can have it from the web site of the Indian Railways. If they charge extra you please ask for the bill and you can proceed before the Consumer Court for compensation for charging extra price than that of the fixed by the Railways.
Deer sir
i ajit pratap singh i go to new delhi to hyderabad on date 14-11-09 train name dakshin ex no 2722 and ticket PNR No [protected] i complent for rail catring food extra charge no rate list and all passnge paid in extra charge

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