Indian Railways — misbehavior and misconduct of reservation clerk

Sir,
I am posted as Senior Pediatrician consultant, in a Govt.Hospital, K.P.M.Kanpur and I am at the verge of retirement.I went for "TATKAL" reservation from LKO-PUNE Exp. on 17-06- 08 at 7A.M. over the Cantt. side reservation window which was unmarked but was beside the window no.859.Now.at about 10 mints to 8, Madm.P.Dixit came and atarted the preparations for reservaton.During the whole 10mint's time she noticed many a time that I am at no.1 on the window although the que was growing further.Now exactly at 8A.M. as she lifted her head an young agent behind me thrust his hand from my back and shouted that he was first .As, he was an agent and a regular visitor and 0fcourse, must be obliging her, she took his form first.When I objected, she shouted at me very rashly and said "I know, who is first in que, keep quite otherwise I will throw your form.I had no option but to say o.k.do his reservatoin first .She did his reservation first and so I lost mine instead of waiting there in que for the last one tiresome hour for my age.
I therefore, request please to take some sten action against Madam.P.Dixit so that so that senior citizens may not to be put to harrassment and humiliation.I hope sir, that you will definetly take some action to weed out such elements who are gnawing the railway's reputation.Please also do some thing to break away the nexus of railway staff and agents.Be it known to you sir thatthe Dainik "HINDUSTAN"has revealed the so called nexus between the two in it's to-day's editioni.e.18-06-08. Thanks.
Sincerely--
keshav
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sir my name is kamal .sir iam taravling in 29/06/2008 in train no is 2311, calcutta in new dilhi . sir in this train pasenger are harasmet because police are free chare in rs 50 per people, the people are say replay in the case then police are panisment the some people . sir pl cheque the train and safe the some people,
thanking you

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