[Resolved] Indian Railways — REFUND of Waitlisted Ticket

Munish Gupta

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

We have taken the ticket (6 Bearth) costing to us Rs. 2222/- from Mumbai to Delhi of 17/04/2010 (Train Time - 09:25 P.M.) Saturday,in Golden Temple in Slipper Class. But it could not be confirrmed. We could not get it cancelled in mumbai . We reached Delhi on 18/04/2010 at 09:00 pm , Sunday. As on sunday reservation can be cancelled only upto 2 pm, so i could not get it cancelled it there. When today morning i.e. 19/04/2010 at 08:00 a.m. when I reached Nizammudian Railways Reservation counter to get it cancelled , then Mr. Manoj Kumar at Counter No 506 has told me to sumbit it at the TI Office. When I reached there at Chief Ticket Inspector, they have refused to cancel the same.

PNR No is[protected] and Ticket No is 30458248

Request to please cancel the ticket and provide us the Amount.

Attached please fin dthe Ticket Copy.

Munish Gupta
[protected]

+1 photos

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Complainant5404900

from Lucknow, Uttar Pradesh

I booked Train ticket for Jodhpur for 24th Dec'2008 by train no 2463 in 2 nd AC, which was waitlisted .As the status did not change about 3 days earlier to the date of travel, I booked a E-ticket of Sleeper Class by the same train on the same date.the PNR NO of Waitlisted Ticket is[protected].On the day of travel, I reached Sarai Rohilla Station about 1/2 hour earlier and found, out of 5 passenger, 1 seat was upgraded to RAC and rest were still waitlisted.I decided to travel by Sleeper Class(PNR-[protected]) and requested for cancellation of Waitlisted ticket.The employees of railways ar that station told me that it is a time consuming procedure as computer have shut down and your train may leave so get the cancellation done at Jodhpur.On the way, I asked TT, he should issue a confirmation that we are travelling by Sleeper and not using Waitlisted ticket.He said Jodhpur station will get the chart and you get cancelled there.
The train was late and we reached jodhpur at 1.00pm instead of 9.30.the people at Jodhpur were most uncoperative and they said that you have come late so we can not do anything.I lodged a complaint therehaving Sr no-20477 dated 25/12/2008, but have not heard anything so far.
After coming back to Delhi, I have filed a refund claim on 30/12/2008 after getting TDR(744416 issued by Northern Railway at New Delhi Station, after lot of hassles, but no refund has come to me so far.