| Address: | Mumbai City, Maharashtra |
COMPLAINT DATE 17.10.2012
PNR [protected] DTD 14.10.2012
TRAIN NO 12102 JNANESHWARI EXPRESS
AC BOGIE NO B2-37
WHILE TRAVEL FROM HOWRAH TO MUMBAI
NATURE OF COMPLAINT
NO - TOWEL NAPEKEN PROVIDED TO ANY PASSENGER
NOT PROVIDED JUSTIFIED ANSWER
ALL 8 ATTENDENT OF ACBOGIE OF TRAIN WERE ILLEGALLY ON DUTY.
ALL WAS HAVING ILLEGAL IDENTITY CARDS - WHICH WAS EXPIRED ON 31ST AUG 2012 .
EVERY THING WAS ILLEGAL.
TC WAS ALSO SHOCKED .
WRITTEN COMPLAINT SUBMIYYED TO TC NO 48821 DTD 14.10.2012
SUPERVISOR OF ALL ATTENDENT WAS ALSO NOT KNOWING THE ILLEGAL I CARDS
CST OFFICERS HAS REFUSED TO PROVIDE ANY SUPPORT .
ALL PASSENGERES WERE UNDER THREAT & IN SECURED POSITIONS
ALL WERE UNSAFE.
RAILWAY POLICE OFFICERS WERE ALOS INFORMED . BUT NOBODY HAS SUPPORTED .
VERY BAD SITUATION.
LIFE OF ALL PASSENGERS WERE UNDER THREAT.
INDIAN RAILWAYS , VERY CASUAL APPROACH BY ALL OFFICERS.
PL NOTE THE SITUATION AND TAKE PROPER ACTION AGAINST ALL RESPONSIBLE OFFICERS .
REMOVE THEM FROM EMPLOYMENT .
ALSO PL COMPENSATE TO ALL PASSENGERS EACH BY PAYING RS 5/- AS COMPENSATION , BY CHEQUE FOR NON PROVIDEING TOWEL NAPKENES .
AND ALSO TRY TO IMPROVE SERVICES.
ILLEGAL BOGIE ATTENDENTS IS THE GR8 JOKE .
WILL U PL TAKE PROMPT LEGAL ACTION WITHH ALL RESPONSIBLE OFFICERS .
AWAITING FOR RESPONSE
THANKS
SHRIDHAR VYAWAHAR E - [protected]
BSC.MSW.LLB.
AKHIL BHARTIYA GRAHAK PANCHAYAT
SHIVAM APARTMENT ,MAHATMA NAGAR ,NASHIK 422007 ,MAHARASHTRA
email [protected]@sancharnet.in
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