Subject :System improvements and procedure amendments to improve transparency and reducing possibility of corruption in Parcel System.
Suggestions : There should be a maximum time limit assigned to reach a booked item from source to destination considering the variours constraints like distance, direct route, frequencies of train etc.
I have booked some household goods from lucknow to kharagpur (receipt no. F 993522) on date 09/02/08 at lucknow parcel office. The booking personnel ( not specific ) indirectly demand for some money from me, but i did not entertained. The result is that i could not get my goods till now(20/02/08). when i try to make some enquiry they told i have sent it, now my job has finished. When i contact to kharagpur parcel office, they told me, it beyind my control we are helpless, if goods are received, it will delivered to u, so continue your enquiry. i am facing too much mental harashment, so please help me and make some ammendments to improve the system. I am a Ph.D student at IIT kharagpur, and supposed to bring my family after the goods arrival, but still waiting for my goods. Here my friends are saying that untill you pay extra money to those parcel people, u will not get the goods at the time, and also u have to suffer a lot.
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