Indian Railways - Public Transportation — SYSTEM LOOPHOLES, DEFICIENCY IN SERVICE

WE MADE RAILWAY JOURNEY THIS LAST WEEK AND THE SYSTEM SHORTCOMINGS ARE ENUNCIATED AS FOLLOWS :-

1} ONWARD JOURNEY : FROM NAGPUR TO TENALI BY 2616 DT.30/7/2009;
BOOKED e-TKT. VIDE TRAIN. ID-[protected] & PNR - [protected]; COACH - S4.
===== WE BOARDED AT NGP & OCCUPIED ALLOTTED BERTHS, VIZ:41 TO 46.
WELL AT WARANGAL, ONE PASSENGER BOARDED 'S4' WITH e-TKT CLAIMING BERTH NO: 44 AGAIN ?? AS CHECKED, THE TKT. WAS SHOWING ALOTTMENT ALSO!!
THIS IS SYSTEM FAILURE.

2} RETURN JOURNEY :FROM VIJAYWADA TO NAGPUR BY 2861, ON 1/8/09;
PNR NO:[protected].
==== THE TRAIN WITH ARRIVAL TIME 21.20 HRS WAS NEITHER PUT ON DISPLAY ABOUT ITS ACTUAL PLATFORM NO.; NOR WAS ANNOUNCED TILL 9.15 PM ??? (DEP. TIME 9.30 PM)
WHEREAS WE WERE WAITING ON P.F. NO.7, WHERE IT WAS TOLD COMES NORMALLY.

ON ENQUIRY THE Dy. SS WAS ALSO NOT AWARE AROUND 9 PM !!, AND IRONICALLY, ANNOUNCEMENT BY LADY ANNOUNCER AT 21.15, CONFIRMS SHE WAS BUSY PACKING OFF HER SHIFT WELL AHEAD OF SCHEDULE OR INVOLVED IN GOSSIPING AS USUAL PRACTICE .
ULTIMATELY WE HAPPENED TO BOARD THE TRAIN WITH MANY HURDLES ( Half rack train standing at the far end of No 5 P.F.arrived and started in time )WHICH CAN BE UNDERSTOOD, NEEDLESS TO MENTION. ( What will happen with many passengers with their luggage or on a small station with very small halting time).
** THAT'S WHY WE ARE TERMING THIS AS A MAJOR DEVIATION OR SYSTEM SHORTCOMING WHICH CAN'T BE REBUFFED BY RAILWAYS .**