Indian Railways — Waiting List Ticket Has been Charged and not refunded

Address:

East Godavari, Andhra Pradesh

Good evening Sir,

This is Aditya and i am from Rajahmundry which is located in Andhra pradesh.

Issue :- I have booked a train ticket and the Status of the ticket was ' Waiting List ' till the day of journey.

Since the ticket is not confirmed the money has to back revert back to my account as per rules of 'Indian Railways',however it was not happened.

Later i spoke to one of the ' Railway Customer Care Execute' regarding this issue and they advised me to create a complaint through this site.

Could you please look into this issue and do the needful as early as possible.

Here are the details of the booked e ticket:-

Pnr Number: [protected] ; Transaction ID: [protected] ; Train No: 12665 ;

Train Name: KANNYAKUMARI EX From Station: RAJAMUNDRY(RJY) To Station: NELLORE(NLR) ;

Date: 08/11/2011; Class: 3A ; Boarding: RAJAMUNDRY(RJY) ; Resv Upto: NELLORE(NLR); Quota: Tatkal.

Thanks for your help in advance!

Regards!
Aditya.