[Resolved]  Indian Railways — penalty charged

Address:Tamil Nadu

Sir,
I went to visit my sister at
Rajkot and had given money to an authorised rail ticket booking agent to book my return tickets by navajeevan express for my wife, daughter and self for 8.10.2011. My agent booked the tickets for me in tatkal seva. i started my journey on the given date. near surat, one ticket collector saw my ticket and asked me to show identity proof, i produced my all india driving licence in original as proof, my wife and 8 year old daughter had no proof. So the ticket checker, charged Rs.2500/- towards penalty and defaced the ticket with remarks tickless travel. he further said that if i did not pay him he will push me to the unreserved coach. now i do not find any force in his argument , i had no option but to pay him the money. as per rules only one family member should have his identity proof. is this collection legal? He further challenged me that i can go to any forum but will not succeed. please help.
my e-mail address is :
[protected]@yahoo.co.in

Thanking you
yours sincerely
aiyappan
aiyappan.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information