[Resolved]  Indian Railways — RESERVED BERTH SOLD/GIVEN TO OTHER PERSON

Address:Visakhapatnam, Andhra Pradesh

MY MOTHER-IN-LAW(OLD WOMEN) AND MY SISTER-IN-LAW TRAVELLING TO ASANSOL W.B. FROM RAJAHMUNDRY IN RESERVED 3TIER A/C COMPARTMENT IN TRAIN NO.16309 ON 01.6.2011. THEY ARE TRAVELED IN GENERAL COMPARTMENT FROM RAJAHMUNDRY TO VISAKHAPATNAM. AFTER HALTING THE SAME TRAIN AT VISAKHAPATNAM, THEY ARE ENTERED INTO THE B-2 COMPARTMENT TO OCCUPY THE BIRTH NOS.57& 60 .SURPRISINGLY THEIR RESERVED BIRTH SOLD/GIVEN TO OTHER PERSON AT RAJAHMUNDRY ITSELF BY TC WITHOUT WAITING ONE/NEXT STATION i.e., VISAKHAPATNAM ON THE SAME DAY. TKT NOAA09194134 PNR NO.[protected] TRAIN NO.16310 COACH NO.B-2 BIRTH NO 60 . AN OLD WOMEN AND MY SISTER IN LAW WERE FACED LOT OF PROBLEMS WITHOUT SLEEPING ENTIRE NIGHT IN THE TRAIN. MESSAGE SENT TO GM, ECO RLY,BBS THROUGH CELL ON 01.6.2011 AND INFORMED TO SECY.TO GM,ECO RLY . THE SAME TC ALLOTED A BIRTH NO 1 AT 3.00AM ON 02.6.2011AND TC GET DOWN AT CUTTACK STN.. NECESSARY ACTION TO BE TAKEN AGAINST TC.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information