[Resolved] Indigo Airlines — Missing of Baggage
This is to say that I, Rajat Gupta S/o Sh. V.K.Gupta have visited Ahmedabad from Delhi on 10.06.2009 by Indigo Airlines Flight No. 6E155, ticket no. F2KYLR-2 (MORNING 7AM FLIGHT). At the time of arrival at Ahmedabad airport i could not found one of my Safari trolley bag 24' Blue colour tag number '[protected]". When I enquired about the same from indigo staff at Ahmedabad they told me that by mistake of indigo staff at Delhi airport my baggage was loaded to some other airlines. They told me that they will tell me the status of my luggage by 12 noon on 10.06.09 but they did not contact. In the evening they contacted but told that still they were not having any information about the status of my bag. Due to the fault of airindigo I have to stay for a full day at Ahmedabad and it costs me hotel charges for full day, one day work loss and a lot of mental stress.
Now I want that "Indigo" should refund me the full cost of my ticket plus Rs. 10000/- for my one day stay at Ahmedabad and incidental expenses plus cost of my baggage Rs. 10000/- and Rs. 25000/- for the mental stress and loss of work for one day.
Kindly do the needful.
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Aug 14, 2020Complaint marked as Resolved