[Resolved] Indigo Airlines — Very rude behaviour of customer service manager at mumbai airport | |
The Indigo customer service manager Benny Fernandes at mumbai airport wa very rude to all 8 passangers who were denied to board the flight coz we all reached about 28 minutes before departure while the rule is to reach 30 minutes departure. Benny Fernandes was least cooperative and did not help at all. He did not even try to speak to the Captain and wasted crucial 10-15 minutes in arguing with us. He should have realised that with all the traffic on the roads and chaos at Indigo counters at the airport its not a big deal to be late by 2-3 minutes. Indigo should be labelled as "LEAST COOPERATIVE AND CUSTOMER UNFRIENDLY" airlines. By the number of complaints that i am reading now on this website, Indigo deserves the award for Most Customer Complaints Airline of the Year award. I guess the time has come for all o[censored]s to think how much we actually save by using these so called LOW COST CARRIERS. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
TRAVEL CERTIFICATE
DEAR SIR, I WAS LOST MY BOARDING CARDS IN MY JOURNEY SO I WANTS TRAVEL CERTIFICATE. SO, I THERE FORE REQUEST KINDLY GIVE MY TRAVEL CERTIFICATE I WILL REMAIN OBLIGED TO YOU SIR. YOUR'S FAITHFULLY TRAVELER M K DAS.53%
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INDIGO AIRLINES — Indigo airlines bad service
i booked the indigo flight in 5000 Rs as a round trip for dec23-2012 to jan6-2013 from bangalore to New delhi..And the very next day i vas informed that due to technical error,it was showing 5000rs for round trip but actually it was 10,000..How can such a technical error happen..