[Resolved]  Irctc — Waiting List E-Ticket automatic cancellation

Dear Sir/Madam,

This compliant is with reference to one of the rules that is being followed in IRCTC for the Waiting List category of E-tickets.

When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger.

I would like to strongly advocate against this rule. Because, while booking the E-ticket, the passanger is paying an extra reservation charge. Why not the E-Ticket is given the same options as that with the tickets reserved at the counter. Why not the E-ticket waiting list is also allowed to be in the queue and to get cleared even after the chart preparation?
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Aug 14, 2020
Complaint marked as Resolved 
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RAILWAY / IRCTC — REFUND OF WL TICKET

DEAR SIR,
THE REFUND OF MY WL TICKET (PNR [protected]) IS PENDING SINCE AUG 2010. IT IS MORE THAN A YEAR NOW BUT NO RESPOND FROM THE RAILWAY AUTHORITIES.
PREVIOUS COMPLAINT NO. W/CC/CCC/[protected]
I THINK THIS COMPLAINT CELL IS A EYE WASH. IRCTC IS BUSY IN ASSIGNING ID NOS. AND NO RESPOND THEREAFTER.
I SUBMITTED SOME DOCUMENTAL PROOFS ALSO FOR MY GENUINE CLAIM.BUT NOTHING HAS BEEN DONE SO FAR.
REGARDS,
RAJINDER SADHU
JAMMU

Indian Railways — IRCTC e Ticket booking site is down more than 4 Hrs

India Railways e-Ticket booking site https://www.irctc.co.in/ is not working for more than 4 Hrs. Being a very big public transport system in India it should maintain standards in booking system. The site was down for more than 4 Hrs means thousands of people were affected by this issue, many people were unable to travel as per their plans.

Indian railway should consider this as their failure in maintaining the system, and they should take severe action on the site maintenance company.

IRCTC — People with no reservation tickets travelling in reservation coach

Dear Sir,
I am travelling in Sayyajinagari Express, Train No.19115 from Bombay to Bhuj. I have experienced that from Borivali and Dahanu Road Station lots of working people and students are travelling in reservation coach without reservrd ticket and being trouble to passengers with reserved tickets. We can not sit properly because of crowd. There is no meaning of our reservation.
So I request you to take some action against this problem.
This is too funny at Indian Railway end. I faced the same situation of auto e-ticket cancellation. Waited for round 2 hours at railway station keeping my finger crossed to get my ticket confirmed and surprised to know about this funny rule. Why Funny www.irctc.com always send sms as well as mail for all transaction but for auto cancelled ticket. There was no cancellation information by SMS, e-mail, 139, Customer Care[protected] or my ID at IRCTC.

My journey was of around 5 hours using bus and 4 hours using the train. I waited 2 long hours for the luxury I paid for. At the time of Chart preparation my waiting status was 10. when the train arrived I came to know that my ticket get auto cancelled and other's ticket get confirmed even they were higher then me in waiting list. Moreover I was offered standing journey by one of the TT by paying Rs. 1, 700 where as 1st class ticket is of only Rs. 800.

I fail to understand why I paid taxes since ages. Whatever happen I will not pay any Tax now onward as system is to help people from people contribution called tax and not to harass them. This is simply HARRASMENT. Moreover I am talking about our Capital's Railway Station "NEW DELHI".

irctc on line booking — no confirmation of the tickets booked

sir
yesterday i shinglee samuel huang booked tickets on line with irctc for Bareilly and back yesterday and both ways for the19th, dec by 14313 and return on the 7th.jan 2012 by14314 and they did not give me any reply of my booking whatsoever.

today i found out the money had been deducted from my account from my bank of rs 2132/- plus there is no history of the bookings that i made yesterday.

i am 66 yrs and have heart problem and my bp is going higher by hour. i am worried that if this money is lost then my son may not ever give me the chance to visit my sister.

i also wrote to [protected]@irctc.co.in and they replied that i should use this # for future quaries the id # 1961173 thats it.
please help me and let me know what should i do to get my booked tickets or my money back
thanks .
shinglee samuel huang ([protected]) mumbai 18/10/11
I totally agree with this. This complaint should be fought in consumer court and i think people will win this case easily as it is totally a farce rule which should be fought in the court against Indian Railways.

Regards,
Thomas
sir
when i will book e-ticket from internet the ticket fully waitlist than we will how to go that day because the ticket will not valid, we will go station and return or go in general that time we lost more money that we say that wait list booking will stop or give the valid w/l ticket to we travell from that ticket.

from
parveshkumar
sir
who is that person which made this rule?when we had paid full amount of ticket then why we can't travel from waiting e-ticket.you have to change this rule immediately...
and your IRCTC site is worst site in payment transaction .
you must learn from other trip website...
If you have such a rule it should be mentioned on the ticket. Coming to know ot it at the last moment is traitorous. Mamata bannerjee, this is cheating and a daylight loot. I am shocked to know that in the last two years no sane person has addressed this. Does No Person in the Railways ministry have any brains?
Has No consumer forum taken up this injustice with the High and Mighty? Are you all and we sleeping? Shame on all o[censored]s especially you RAILWAYS

irctc reservation-e ticket — no revise of waiting list

i have reserved for two e tickets from thiruchendur to mayiladuthurai two months ago. i was put in w/l no 10&11. but till now the update waiting list not published in net .how a long time the old w/l continues reply me immediatly.PNR NO [protected] .
Railway did this (auto cancellation of waiting list e-ticket) because how TTE could know that this e-ticket has not been cancelled by the passenger or his relatives. To avoid such misuse, Railway must start a service in ticket counters to lock the cancellation procedure on passengers request (after chart preparation) and issue a token kind of ticket showing PNR number etc. that this particular ticket has been prevented from cancellation online through internet. - naresh dot kankaria at gmail dot com
I would like to cancel my eticket pnr no.[protected] transaction id [protected] passenger details 1 passenger name koganti bkrao age 63 male srctzn coach no.rlwl-14
u all big fools...this option is not a foolish one...as it is very convenient for a person who doesnt trvael if d ticket is not confirmed...
there is another probs like a person can take a printout and cancel d same in d lastr moment
n also after d chart is prepared RTE have no info abt if d ticket is cancelled online or not
this doesnt happen with normal bokkng tickets as they are marked as cancelled or travelled

u are paying more for your convenience
u sit in ur office n book d ticket instead of going 2 station n be in Q for long time
Sir,
We are also pay for the ticket and IRCTC start online booking facility to useful for the time. And when u are Cancelled ticket in Waiting list than it'll be actual time loosing by particular passenger. So, As per above complaint and suggestion we are requesting IRCTC to change the Rule of if Person who Booked online ticket in WL and It's not been CNF than it'll get Cancelled Automatically...

regards,
Bhavesh Bhandari
I also agree with all of you complain, I have booked e-ticket 90 days before i.e. 13.10.2011 and date of journey is 1.1.2012 whose booking status is W/L-4 and current status is W/L-3 and it is auto cancelled.
i see that other people whose W/L no is between 0-10 is either RAC or CNF.
I dis-pointed that I booked 90 days before ticket but it does not confirmed.why this type of difference is done by irctc E-ticket W/L and Counter Ticket W/L.
Please solve this problem and give permission to E-Ticket W/L Passenger to travel to train
I had a strong Complain about Indian Railways.
The E-ticket is automatically cancelled when it is on "waiting list" when chart is prepared.
Then what is the need to give facility of Internet Reservation.
It is a loss for Indian people who is educated who is doing reservation ONLINE.
We had faced many problems. Our journey date is 04.01.2012.
This is happening in India that's why India is still technologically behind from other countries.
We are paying the additional charges of Internet Reservation then also the E - ticket is meaningless when the chart is prepared.

Today also Indian Railways are not favoring technology and giving importance to old structure of ticketing which is standing in the Queue even if the person may be the Senior Citizen or may be the Lady or any handicapped person.

Please don't trust Indian Railways...
I have booked a ticket online with following details :
Date of Booking :[protected]
Date of journey is[protected]
Source : BCT(Mumbai)
Destination: INDB (Indore)
Train No. is 12961

The amount deducted from my Bank account is Rs.650/-, After confirmation in my Bank Account Entry, the processing took long time and the ticket display did not take place. Now the amount is deducted but I do not have ticket in my Booking History.

Please arrange to either get me booked ticket or refund the amount deducted from my bank account.

etickets — cancellation of my e tickets

Dear sir/madem i want to cancell etickts with pnr no.[protected] But as the id is freezed, i can not do. Kindly cancell the tickets with names-Rakheeb age-30 RAC 41/RAC 27

IRCTC — wl cancellation amont nt refunded

hi,

WL ticket cancelled amount not refunded PNR [protected]

please DO THE NEEDFUL

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