[Resolved] Irctc — Waiting List E-Ticket automatic cancellation, Page 7

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Waiting List E-Ticket automatic cancellation

B Bala Nagesh S from Hyderabad, Telangana Feb 22, 2010

Dear Sir/Madam, This compliant is with reference to one of the rules that is being followed in IRCTC for the Waiting List category of E-tickets. When a consumer's E-Ticket booked in IRCTC for a travel in a sceduled train is happened to be on waiting list category at the time of booking and if it status is 'Waiting List' at the time of chart preparation, the E-ticket will get cancelled automatically. If that person travels with that ticket, he is just regarded as ticketless passenger. I would like to strongly advocate against this rule. Because, while booking the E-ticket, the passanger is paying an extra reservation charge. Why not the E-Ticket is given the same options as that with the tickets reserved at the counter. Why not the E-ticket waiting list is also allowed to be in the queue and to get cleared even after the chart preparation? Was this information helpful? No (0) Yes (1)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Aji Aipe

Jun 13, 2016

not refunded the amount even after 5 days after cancellation of air ticket

my self AJI AIPE preTicket Details ([protected]) Thiruvananthapura to Delhi Flight IndiGo 6E-316 Passenger Details Sr.No. Name Type Age Ticket No Cancel Ref. No. Refund Amt Status 1 Mrs RINCY ZACHARIA Adult [protected] N/A Can/Mod

vermaramesh

from Nagpur, Maharashtra

Jun 13, 2016

Reg. Change of correct emil id- [email protected]

Dear sir, By mistake wrong email id mentioned in previous email of IRCTC User ID jakharsing my correct Email ID [protected]@gmail.com So, please noted the same for future correspondence. Sorry for inconvenience

PRAMATH DUTTA

from Mumbai, Maharashtra

Jun 14, 2016

money debit but ticket not booked

my transaction id [protected] money debit from my account but ticket not booked my no [protected]

tgnavy

Jun 17, 2016

The rule of treating a wait listed e ticket as invalid should be changed as it creates a lot of inconvenience to the passengers.
Regards,
Commander(retired)Thomas George
[protected]@gmail.com

mohna1191

from Madhugiri, Karnataka

May 9, 2018

Very bad service form IRCTC ...my bookd ticket cin 16311 and my e ticket not cancelled automatically...rlwl 13 .. after chart preparation..
Not responding. .any query

[email protected]

from Tiruvannamalai, Tamil Nadu

May 26, 2018

refund of my ticket which was in waiting status...
sir my ticket was in waiting list and it is an E-TICKET so it is showing that the ticket cannot be cancelled as the chart has been prepared..so i need the refund as it is in waiting..the transaction id is [protected] and the PNR NO. is [protected]...please check it as soon as possible and refund it in my account..the DATE of the ticket is[protected] @ 8:45 PM and PNR is [protected]