Indian Railway Catering & Tourism Corporation [IRCTC]

IRCTC.co.in — deducted fare twice from debit card

t_chandra9

from Bengaluru, Karnataka

Address:

Andhra Pradesh

Hi,

I have booked a railway ticket from Vijayawada (BZA) to Howrah (HWH) PNR NO. [protected] for Rs.1460 on 05/13/2010. I have checked today (05/15/2010) IRCTC has deducted twice of the fare from my SBI debit card ie RS 2920.. Hence I have faced trouble while assuming 1500 balance in my account.

This is not the first time experiance with IRCTC. IRCTC is providing VERY poor service in online reservation along with catering. No idea why Indian Railaways still continuing with IRCTC.

I have also notice there is no toll free number to contact IRCTC for customer quries.

IRCTC has provided only Mumbai and Chennai STD number to contact IRCTC customer support.

Thanks

Sarat

21-7-4 Kuppavari St
Ramalingaswarpet
Tenali
522201

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Comments

Surajit Das743330

from Bengaluru, Karnataka

I have booked a railway ticket from Sealdah (SDAH) to Darbhanga (DBG) on 18.12.2012 but, no ticket issued for my account where as IRCTC has deducted of the fare from my Indian Bank Debit Card ie Rs 482. My Dabit Card No.[protected].
Hance I have faced trouble.
I beg to request you, please refund my amount, which deducted my above mention Dabit Card.
My mail ID is [protected]@gmail.com.