[Resolved] Irctc — No Refund for Cancelled e-Ticket | |||
I had booked eticket on[protected] being Transaction ID No.[protected] and PNR No.[protected] for which total fare of Rs.1080/- were paid through debit card of Bank of Baroda, Mulund (West) Branch, Mumbai. I cancelled the said eticket on[protected] which shows that said eticket has been cancelled and an amount of Rs.990/- shall be refunded to said account within short time, but till date no refund has been made without any reason assigned to me for the same. When I checked site of irctc it is wrongly showing that said amount has been refunded on[protected] vide Receipt No.IRCTC.0759.[protected]. I am surprised that Bank Pass Book is not reflecting any entry of refund in said Account then how irctc is showing that said amount has been Refunded. Pl. look into the matter and be pleased to Refund my hard earned money immediately. Thanks Regards, Jitendra Singh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
38 Comments | |||
Comments
IRCTC — no refund of fare
I have a complaint to make for my online reservation done by an agent of 14/1/11return . I wanted to cancell it since the train was late by more than 6 hours.
I tried to cancell the ticket on the phone but was unreachehable . so after
returning back on 16/1/11 I went to the agent for the cancellation but he simply
denyed by saying that the train has already reached.So is there any way by
which I can refund my amount back.
Thanks
Manish
we have book e-ticket on 28-jan-2011 prn no [protected] against on 28-jan-2011 prn no [protected] and 3-feb-2011 prn no [protected] all are cancelled on 04-feb-2011, 3-feb-2011 and 05-feb-2011 so far the amount is refuned back to our sbi bank. Kindly let us know when is refuned can be done.
contact no [protected] (shankar sastry) or email address is [protected]@gmail.com
contact no [protected] (shankar sastry) or email address is [protected]@gmail.com
IRCTC — NO REFUND FOR CANCELLED TICKET
Sir,I have cancelled my e-ticket on 15/03/2011 (Pnr No. [protected] Transaction Id [protected]). But so far I have not received refund credited in my account. I have contacted the bank, but they said "we have nothing to do, contact IRCTC". Since then,so many e-mails were send to IRCTC, giving scanned copy of bank statement. But no satisfactory replay. This is the details:(RFND AMT = 6680.00, STATUS = Refunded,SETTLEMENTID = [protected],RECEIPT NUMBER =[protected] ACTUAL REFUND DATE = 17-mar-2011 02:22:35 AM). Ref. No. [IRCTC #1946845],
[IRCTC #1977324],[IRCTC #1975437],[IRCTC #1975369],[IRCTC #1975330], [IRCTC #1969948]. SANU
irctc e ticket — not refund get from 8 days
Dilip Chaurasia to rohanshow details May 5 (9 days ago)
IRCTCs e-Ticketing Service
Electronic Reservation Slip
This ticket will only be valid along with an ID proof in original. If found travelling without ID Proof,Passenger will be treated as without ticket and charged as per extant Railway rules.
Transaction ID: [protected] PNR No: [protected] Class: 3A
Train No. & Name: 16381/KANYAKUMARI EXP Date of Journey: 07-May-2011 Distance: 1754 KM
Date of Booking: 05-May-2011 08:05:06 AM Date of Boarding: 07-May-2011 Quota: Tatkal
From: MUMBAI CST(CSTM) To: THRISUR(TCR) Total Fare: Rs 6224.00
Boarding: MUMBAI CST(CSTM) Resv Upto: THRISUR(TCR) Adult: 4 Child: 0
Scheduled Departure: 15:45*
Passenger Mobile Number: [protected]
* Departure time printed on the ERS is liable to change. New time table from 01-Jul-2011.
SNo. Name Age Sex Concession Code Booking Status/Current Status Coach No/Seat No/Berth
1. K SUBRAMANIUM 62 Male CONFIRM B1/ 0014/ UB
2. CS JAYALAXMI 52 Female CONFIRM B1/ 0013/ MB
3. KRISHNAN S 27 Male CKWL 1/ CKWL 1 0000/
4. PARVATHY S 25 Female CKWL 2/ CKWL 2 0000/
IRCTC Service Charge: Rs 20.00
Important
PNRs having Fully waitlisted status will be dropped and names of the passengers will not appear on the chart. They are not allowed to board the train. If full waitlisted passengers are found travelling, they will be treated as without ticket and charged as per extant Railway rules.
New time table is effective from[protected]. Departure time printed in ERS is liable to change. Customers are requested to check with Railway enquiry.
Train Numbers are changed w.e.f[protected] from 4 to 5 digits.
One of the passenger booked on an E-ticket is required to present any of the identity cards noted below in original during the train journey and same will be accepted as a proof of identity failing which all the passengers will be treated as travelling without ticket and shall be dealt as per extant Railway Rules. Valid Ids:- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt /Student Identity Card with photograph issued by recognized School or College for their students /Nationalised Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph.
The accommodation booked is not transferable and is valid only if one of the ID card noted above is presented during the journey. The passenger should carry with him the Electronic Reservation Slip print out. In case the passenger does not carry the electronic reservation slip, a charge of Rs.50/- per ticket shall be recovered by the ticket checking staff and an excess fare ticket will be issued in lieu of that.
E-ticket cancellations are permitted through www.irctc.co.in by the user. In case e-ticket is booked through an agent, please contact respective agent for cancellations.
For Railway Enquiry Dial 139 or SMS 'RAIL' to 139.
Jago Yatri Jago.
For catering related queries dial toll free no.[protected].
24X7 Customer Care:[protected], Mon - Sat (10am - 6pm):[protected]
Chennai Customer Care:[protected]E-Mail: [protected]@irctc.co.in
Rules for Waitlisted E tickets passengers
a) Status of E-tickets after chart preparation
Confirmed E ticket –Wait-listed E- ticket where all passengers are confirmed at the time of charting.
Partially waitlisted/Confirmed/RAC E ticket - Wait-listed E- ticket where some passengers are confirmed/RAC and others are wait-listed at the time of charting.
Fully waitlisted E tickets - Wait-listed E- ticket where all passengers continue to be waitlisted at the time of charting.
b) Authorization to board the train
Passengers with Confirmed E ticket are permitted to board the train. Their names will appear on the chart.
Names of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart (including the Waitlisted passengers).
PNRs having Fully waitlisted status will be dropped and names of the passengers will not appear on the chart. They are not allowed to board the train. If full waitlisted passengers are found travelling, they will be treated as without ticket and charged as per extant Railway rules.
c) Cancellation rules
Confirmed E ticket can be cancelled by passengers through internet before chart preparation only.
Partially waitlisted/Confirmed/RAC E ticket can be cancelled by passengers through internet before chart preparation only.
Reply
Forward
this ticket chart is prepare n out of 4 / 2 is confirm n MI REFUND HAS NOT COME BACK PLZZ TAKE SOME ACTION REGARDING THIS COMPLAIN TO REFUND MI MONEY AS HAVE USE HDFC BANK FOR THIS TRANSACTION PLZZ LOOK IN THIS MATTER
IRCTC — REFUND OF IRCTC E-TICKET
ON 15/03/2011 I TRIED TWICE TO BOOK 2 NOS. OF SEATS IN THE STEEL EXPRESS FROM TATA NAGAR JUNCTION TO HOWRAH JUNCTION BUT AFTER CLICKING MAKE PAYMENT FOUND SOME PROBLEM AND TRANSACTIONS WERE CANCELLD. BUT TWICE Rs.224.00 WERE DEDUCTED FROM MY SBI ACCOUNT. BY 17/03/2011 Rs.224.00 WAS REFUNDED. ANOTHER Rs.224.00 HAS NOT BEEN REFUNDED TILL DATE.PLEASE LET ME KNOW THE REASON.
THANK YOU
YOURS TRULY,
RABIN KUMAR DAS
MOB: [protected]
E-ticket — cancel for refund
sir,we cancelled the ticket before 52hours.but cancelled refund money not transfer in my account.plz fastely refund my money in my account.
pnr no.-[protected]
transaction id-[protected]
receipt no-518533
cancelled date[protected]
IRCTC — No refund from IRCTC for a cancelled ticket
I have booked a ticket through the website. IRCTC.co.in from Yeshwantpur to Secunderabad. But I missed my train on that fateful date. I have filed for a TDR on 13-Jan-2009 as I have not travelled. The website says amount will be refunded within 60-90 days. But so far I have not received the refund amount. Details of the TDR are given below:Transaction Id: [protected]
PNR Number: [protected]
TDR Entry Date: 13-Jan-2009
I want a full refund along with interest for the 2 years.
Regards,
Vikranth
Bangalore
[protected]
[protected]@gmail.com
IRCTC — no refund of amount
i have book e-ticket through irctc.The amont has been deducted from my Syndicate bank account with trancsaction id [protected] but the ticket was not made. As per irctc they have refunded the amount but amount 618 rupees not been credited in my acount.irctc e ticket — for refund
sir, i tried to book e ticket from sgnr to ndls on 24/01/2012 for journey date 25/02/2012 but during transaction an error occurred and my pnb a/c debited with rs 1040. under transaction id [protected]. ticket was not booked . now i want my money back.E Ticket — Non refund of cancelled E Ticket
I have still not received the refund of cancelled E Ticket- Details as follows1. PNR- [protected]- Madras- Kozhokode, Cancelled on 21/1/12.Rs 1117.00
2.PNR- [protected]- Kozhikode- Madras. Cancelled on 21/1/12. Rs 2097.00
Pl check and inform status
Rgds
V Premnath
IRCTC — regarding refund of cancelled e-tkt
Sir I have booked a ticket on date on 11th Feb 2012 PNR No.[protected],Train No:12004,Transaction ID:[protected] ,New Delhi To Lucknow,the tkt was waitlisted & further the tkt was cancelled on 11th Feb itself but inspite of Approved refund on irctc booking refund i have not received my refund amount Rs.870 please do the needfull and intimate me on my e-mail id munish.[protected]@gmail.comregards
Munish Chauhan
IRCTC — NO E TICKET EVEN AFTER PAYMENT
I BOOKED A TICKET FOR JOURNEY FROM RATNAGIRI TO NEW DELHI, BUT DIDNT GET E TICKET EVEN AFTER THE PAYMENT WAS DONE.refund post cancellation
Sir i cancelled pnr [protected], [protected], [protected], [protected] and [protected] but not received my due amount, please settle this issue as soon as possibleBOOKED TICKET AND CANCELLED BUT AMOUNT NOT REFUNDED IN MY ACCOUNT.
What irctc officials thinking of? Are they playing with are money? I have cancelled my ticket 5 days back and it is showing that amt has been refunded in my account but till now i have not received that money. What a behaviour is this?Deactivation of IRCTC Account
Dear Sir/Madam, My below mentioned user ID I am not able to access. Please send me the password. USER ID : vd007 Mobile : [protected] Please help me. Regards, Vikram Dalal +91-[protected] +91-[protected]Re-set my password
My user ID is Deepansh1, I forgot my password, please re-set my password early.17%
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IRCTC — refund of e ticket
I had booked an e-ticket on 06-01-11 for travel on 07-01-11 from Aligarh to varanasi by sleeper by Purva Express (Fare Rs.277+20). Since I could not perform the journey because the train was late by more than 10 hours, I tried Cancellation of my e-ticket (PNR No.[protected], Transaction ID No.[protected]) on 07-01-11 at 1700 Hrs. but I could not, since the IRCTC website flashed the message "chart prepared - ticket cannot be cancelled".As advised, I sent an e-mail to [protected]@irctc.co.in giving the details of my ticket, etc. and requested for refund of amount admissible. Till date I have not received the refund. But they mail me saying that I have lodged the claim after 30 days! though I preferred the claim on the very same day of my supposed day of journey. Will any one enlighten me as to how I should proceed further in the matter?