Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — NON REFUND OF WL TICKET

knsundar

from Ernakulam, Kerala

Address:

Madurai, Tamil Nadu

I have booked a ticket to Thrissur (TCR) on[protected] thro' WWW.IRCTC.CO.IN, with wait listed. after chart preparation, i have not get confirmed. hence, i have submitted TDR online before train leaves the boarding station. even to-day i gone through with www.irctc.co.in link shows refund under process. my question is, when www.irctc.co.in booking responsibility, why they are not taking responsible for refund. I wrote to customer care for refund, they simply answered, please contact the regional commercial manager. i processed all transaction through only with www.irctc.co.in. whether the government would initiate any solution to online ticketing bonafide paasengers.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Manikandan

from Chennai, Tamil Nadu

IRCTC — Non Refund of Booked Ticket

Sir,
Ref:PNR Nos.[protected], [protected]

I booked 2 tickets on 04.03.09 by using my SBI ATM Card but while processing I have pressed the back button while processing, so one ticket detail wasn't displayed, so I booked another ticket. For this 3 tickets amount has been reduced in my account. Ticket bearing PNR No.[protected] did not confirm. But I have received only one ticket amount as refund so kindly give clarification for this.

gudduap

from Delhi, Delhi

Dear Sir,
On 23rd May I was booking a traveling ticket through irctc from new delhi to chhapra train no.2554 and date of journey was 29-jun and username is gudduap, but internet connection has gone failure during paymeant process.Because of this i have not gotten my ticket but balance has gone deducted from my sbi a/c no.[protected].So, therefor i am requesting to you refunding my money and confirm me through mail [protected]@rediffmail.com or either telephonic inormation on [protected].I have also called on sbi customer care but they are saying that you will be reverse my payment.I am calling on your customer care more than 25-30 times, but no one is recieving the call.So..Plz.do needfull help

paisntsh

from Turaiyur, Tamil Nadu

IRCTC — Non refund of ticket

Sir,

I had booked a rail ticket through IRCTC portal for journey on 21/04/2010. As the train was delayed for more than 3 hours due to mishap on that sector, I had filed a TDR on 22/04/2010.The amount has not been refunded to me till date,even though I had reminded IRCTC several times through mail to settle my refund.I am giving the full details of the TDR filed by me.
Kindly help me to get the refund.

Santosh Pai R

Transaction Details

PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 21/4/2010 Railway Zone: WR Bank: Federal Bank
Total: Rs 151.00 Train No: 6338 Ticket Charge: Rs 141.00
From Station: ALUVA(AWY) Quota: General To Station: KANNUR(CAN)
IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai

Ticket Details
S No. Name Age Sex Coach Seat Res-Status
1 SIDDHARTH S PAI 17 Male S5 0049/ LB Booked

TDR Details
Reason For TDR: Train Late More Than Three Hours. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: WR TDR Filing Date: 22-Apr-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00