[Resolved] Irctc — REFUND FOR TDR | |
TO WHOMSOEVER IT MAY CONCERN i'm a student, and your department has taken my money due to unknown reasons. i hate to be called an indian due to the these kind o[censored]nacceptable attitude by authorities, slow and corrupt official matters. i have been mailing the concerned authorities for the same but with no response. The episode is harassing and it has disturbed me to an extent. I have spent a lot on calling numbers in Delhi listed on the IRCTC site, calls go on wait as soon as you dial and charges starts from there on with no effective response. I NEED GENUINE HELP ...... Refund should amount to the exact figure of the cost of the ticket mentioned above in the complaint. Rest money spent on bills of calling various numbers, i'll think as if i have donated it for the cause of poverty in peoples mind in IRCTC department and its team. What is the status after 4 months of booking and not travelling? when are you going to make a refund immediately to my account? your team is just behaving like UPA government. The corrupt T.C. must have sold my seat to someone on my name playing under the table since i couldn't travel and now you guys are trying to keep it under wraps...............! On Tue, Aug 7, 2012 at 10:05 AM, <[protected]@irctc.co.in> wrote: Dear Customer, We would like to inform you that again we have forwarded to the concerned department.You will receive a reply in this regard shortly. Please cooperate with us. Thanks & Regards Shehnaz Bano Executive (Customer Care) IRCTC [protected][protected] Original Message[protected]-------- Subject: Re: Re: [IRCTC #981479] From: vp.aj.[protected]@gmail.com Date:[protected]:51:17+05:30 To: [protected]@irctc.co.in [protected][protected][protected][protected] I'm still waiting since 20th July' 12 , Forward the details of the refund as soon as possible. Sincerely telling your department i'm on the verge of losing my patience. On Tue, Jul 31, 2012 at 4:25 PM, tdrprocess <[protected]@irctc.co.in> wrote: Dear customer, We are extremely sorry for the inconvenience caused to you. Kindly note that your refund case of PNR No. [protected] has been reopened & forwarded to CCM/CR Railway on dt.20-jul-2012 for further processing of your refund. As soon as refund, if any, received it will be credited to your card account. Regards, Sajjan Kumar Kashyap Executive/Refunds/IRCTC [protected]@irctc.co.in Anupama J wrote: please update me regarding the refund as early as possible, it has already been more than 3 months time. what am i supposed to do to have my money only back in time????????????????............ On Sat, Jul 14, 2012 at 1:56 PM, Anupama J <vp.aj.[protected]@gmail.com> wrote: [protected] Forwarded message[protected] From: Anupama J <vp.aj.[protected]@gmail.com> Date: Fri, Jul 13, 2012 at 7:13 PM Subject: Re: Email From IRCTC To: [protected]@irctc.co.in Cc: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in On Sat, Jun 30, 2012 at 4:35 PM, <[protected]@irctc.co.in> wrote: REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : BCR300412V01469/25.06.12/CR and the reason being : 14366-CR/OL12 As per chart, passenger has travelled In case you require any further assistance, please mail us at [protected]@irctc.co.in With regards, TDR TEAM TO WHOMSOEVER IT MAY CONCERN My ticket was booked from a wrong station, i.e. Indore to Pune...it had to be from Pune to Indore. In such a case, that too for a ticket that was still in RAC, how did i travel ???????? In any case i wouldn't have travelled, why is your team going in wrong details. it has been already 3 months ... i need my money back since i have not boarded the train as it is it had an RAC - status . kindly do the needful as soon as possible. I still cannot believe the way Indian railway works in such matters. Transaction Details PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected] Booked On: 8-3-2012 Class: 3A Internet Service Charge: Rs 20.00 Date Of Journey: 23/4/2012 Railway Zone: CR Bank: Corporation Bank Total: Rs 922.00 Train No: 19312 Ticket Charge: Rs 902.00 From Station: INDORE JN BG(INDB) Quota: General To Station: PUNE JN(PUNE) IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai Ticket Details S# Name Age Sex Coach Seat Res-Status 1 Anupama J 20 Female 0000/ Booked TDR Details Reason For TDR: Passenger Not Travelled Due To Ticket In RAC After Chart Pre paration. TDR Status: Reference No:ekt[protected] TDR Zone: CR TDR Filing Date: 23-Apr-2012 Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00 -- Anupama J [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
TDR TEAM,
Please refer to the details given below-
Transaction ID: [protected] Train No./ Name: 12817/JHARKHAND SJ EXP PNR Number: [protected]
Date of Journey: 03-Dec-2014 Date Of Boarding: 03-Dec-2014 Date of Booking: 26-Nov-2014
From: BOKARO STL CITY (BKSC) To: ANAND VIHAR TRM (ANVT) Boarding At: BOKARO STL CITY (BKSC)
Resv Upto: ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Class: THIRD AC (3A)
Ticket Amount: 2535.0 Ticket Type: E-Ticket
Passengers Details
Name Age Gender Status Coach ID Berth No/ WL No
ASHOK KUMAR 64 Male RAC 17
SHOBHA RANI 60 Female RAC 18
BABBAN PRASAD 75 Male WL 1
TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 03-Dec-2014 21:06:33 HRS TDR Status: CR Repudiate Cancellation ID: [protected]
TDR Zone: NORTHERN RAILWAY (NR)
Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY
Kindly provide the details for reasons of TDR being invalid.
I have submitted the TDR around 9 pm on the day of boarding (Schedule Departure time being 17:30 hrs) and the train was late for around 8 hours and hence the passengers did not travelled.
You are giving reason that due to "DELAY" in filing TDR my application has been rejected.
Please re-confirm from your end and re-open the case.
for any furthur clarification please feel free to get in touch wid me.
Amit Sinha
[protected]
Please refer to the details given below-
Transaction ID: [protected] Train No./ Name: 12817/JHARKHAND SJ EXP PNR Number: [protected]
Date of Journey: 03-Dec-2014 Date Of Boarding: 03-Dec-2014 Date of Booking: 26-Nov-2014
From: BOKARO STL CITY (BKSC) To: ANAND VIHAR TRM (ANVT) Boarding At: BOKARO STL CITY (BKSC)
Resv Upto: ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Class: THIRD AC (3A)
Ticket Amount: 2535.0 Ticket Type: E-Ticket
Passengers Details
Name Age Gender Status Coach ID Berth No/ WL No
ASHOK KUMAR 64 Male RAC 17
SHOBHA RANI 60 Female RAC 18
BABBAN PRASAD 75 Male WL 1
TDR Details
Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 03-Dec-2014 21:06:33 HRS TDR Status: CR Repudiate Cancellation ID: [protected]
TDR Zone: NORTHERN RAILWAY (NR)
Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY
Kindly provide the details for reasons of TDR being invalid.
I have submitted the TDR around 9 pm on the day of boarding (Schedule Departure time being 17:30 hrs) and the train was late for around 8 hours and hence the passengers did not travelled.
You are giving reason that due to "DELAY" in filing TDR my application has been rejected.
Please re-confirm from your end and re-open the case.
for any furthur clarification please feel free to get in touch wid me.
Amit Sinha
[protected]
I have submitted TDR for [protected] long back ago approx 8 Dec 2014. My train was late more than 6 hours.
When i reached to station train was on right time and then after every 10 minutes it was getting delayed. Finally by 1 PM next day (because train was in night) i came to know that it&amp;#039;s delayed by six hours. So i came to home file the TDR.
Now each time i have to sent an reminder to TDR Process and only i used to get the complain reference number.
When i call to customer care they always used to say that please sent a new email.
What should i do ? Is it some thing IRCTC do not want to give my money back. If so please let me know i won&amp;#039;t waste my time in writing emails and doing follow up.
When i reached to station train was on right time and then after every 10 minutes it was getting delayed. Finally by 1 PM next day (because train was in night) i came to know that it&amp;#039;s delayed by six hours. So i came to home file the TDR.
Now each time i have to sent an reminder to TDR Process and only i used to get the complain reference number.
When i call to customer care they always used to say that please sent a new email.
What should i do ? Is it some thing IRCTC do not want to give my money back. If so please let me know i won&amp;#039;t waste my time in writing emails and doing follow up.
Respected sir/Ma'am,
I cancelled one ticket on 31 oct 2014 after chart preparation, so that time i filled TDR
Now tdr status is CR registered, but now 4 months gone i did not get any refund on this cancelled ticket :
Inline image 1
Please help me on this concern.
Regards,
Sajal Kumar fouzdar
91+[protected]
I cancelled one ticket on 31 oct 2014 after chart preparation, so that time i filled TDR
Now tdr status is CR registered, but now 4 months gone i did not get any refund on this cancelled ticket :
Inline image 1
Please help me on this concern.
Regards,
Sajal Kumar fouzdar
91+[protected]
For above query therse are details :
Transection Id [protected]
PNR number [protected]
Train number : 12194
Please refund
I filled tdr on 31 oct 2014
![]()
Transection Id [protected]
PNR number [protected]
Train number : 12194
Please refund
I filled tdr on 31 oct 2014
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+91 44 2530 0000
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
i'm a student, and your department has taken my money due to unknown reasons. i hate to be called an indian due to the these kind o[censored]nacceptable attitude by authorities, slow and corrupt official matters. i have been mailing the concerned authorities for the same but with no response. The episode is harassing and it has disturbed me to an extent.
I have spent a lot on calling numbers in Delhi listed on the IRCTC site, calls go on wait as soon as you dial and charges starts from there on with no effective response.
I NEED GENUINE HELP ......
Refund should amount to the exact figure of the cost of the ticket mentioned above in the complaint. Rest money spent on bills of calling various numbers, i'll think as if i have donated it for the cause of poverty in peoples mind in IRCTC department and its team.
What is the status after 4 months of booking and not travelling? when are you going to make a refund immediately to my account? your team is just behaving like UPA government. The corrupt T.C. must have sold my seat to someone on my name playing under the table since i couldn't travel and now you guys are trying to keep it under wraps...............!
On Tue, Aug 7, 2012 at 10:05 AM, <[protected]@irctc.co.in> wrote:
Dear Customer,
We would like to inform you that again we have forwarded to the concerned department.You will receive a reply in this regard shortly. Please cooperate with us.
Thanks & Regards
Shehnaz Bano
Executive (Customer Care)
IRCTC
[protected][protected] Original Message[protected]--------
Subject: Re: Re: [IRCTC #981479]
From: vp.aj.[protected]@gmail.com
Date:[protected]:51:17+05:30
To: [protected]@irctc.co.in
[protected][protected][protected][protected]
I'm still waiting since 20th July' 12 , Forward the details of the refund as soon as possible. Sincerely telling your department i'm on the verge of losing my patience.
On Tue, Jul 31, 2012 at 4:25 PM, tdrprocess <[protected]@irctc.co.in> wrote:
Dear customer,
We are extremely sorry for the inconvenience caused to you. Kindly note that your refund case of PNR No. [protected] has been reopened & forwarded to CCM/CR Railway on dt.20-jul-2012 for further processing of your refund. As soon as refund, if any, received it will be credited to your card account.
Regards,
Sajjan Kumar Kashyap
Executive/Refunds/IRCTC
[protected]@irctc.co.in
Anupama J wrote:
please update me regarding the refund as early as possible, it has already been more than 3 months time. what am i supposed to do to have my money only back in time????????????????............
On Sat, Jul 14, 2012 at 1:56 PM, Anupama J <vp.aj.[protected]@gmail.com> wrote:
[protected] Forwarded message[protected]
From: Anupama J <vp.aj.[protected]@gmail.com>
Date: Fri, Jul 13, 2012 at 7:13 PM
Subject: Re: Email From IRCTC
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
On Sat, Jun 30, 2012 at 4:35 PM, <[protected]@irctc.co.in> wrote:
REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : BCR300412V01469/25.06.12/CR and the reason being : 14366-CR/OL12 As per chart, passenger has travelled In case you require any further assistance, please mail us at [protected]@irctc.co.in With regards, TDR TEAM
TO WHOMSOEVER IT MAY CONCERN
My ticket was booked from a wrong station, i.e. Indore to Pune...it had to be from Pune to Indore. In such a case, that too for a ticket that was still in RAC, how did i travel ???????? In any case i wouldn't have travelled, why is your team going in wrong details. it has been already 3 months ... i need my money back since i have not boarded the train as it is it had an RAC - status . kindly do the needful as soon as possible. I still cannot believe the way Indian railway works in such matters.
Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 8-3-2012 Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 23/4/2012 Railway Zone: CR Bank: Corporation Bank
Total: Rs 922.00 Train No: 19312 Ticket Charge: Rs 902.00
From Station: INDORE JN BG(INDB) Quota: General To Station: PUNE JN(PUNE)
IRCTC Zone: Group General Manager/Western Zone (IRCTC) Mumbai
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Anupama J 20 Female
0000/ Booked
TDR Details
Reason For TDR: Passenger Not Travelled Due To
Ticket In RAC After Chart Pre
paration. TDR Status: Reference No:ekt[protected]
TDR Zone: CR TDR Filing Date: 23-Apr-2012
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
--
Anupama J
[protected]