[Resolved]  JustDial.com — Just Dial fraud company

I had registered a monthly plan with Just Dial wherein they said that my details would be given to callers asking for the service.I wantd to cancel the same but they are ignoring and not bothered i I have also sent a mail to their CEO but he is also not bothered.

My request beware of this fraud Company
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Oct 19, 2017
Complaint marked as Resolved 
Verified Support
Sep 18, 2017
JustDial.com Customer Care's response
Hi Pooja,

Please write a line along with your registered contact number at [protected]@justdial.com so we can revert back to you.

Team Justdial
Complaint comments 

Comments

I opted for business listing services from just dial and customer executive informed me that you need to pay cheque for 1 month and then your ECS will be deducted from you account automatically on monthly basis. If you do not like our services then you can get it deactivated.

After 15-20 days I realised that I am not getting relevant enquiries as per my business keywords so I decided to deactivate my business listing.

I did follow up with customer executive for 7, 8 days and sent them several mails but everytime they replied me some wrongs reason of not deactivating that business.
Following up with them for whole day was really frustrating.

Finally one day customer support executive told me that you ECS is stopped and contract is deactivated and no ECS will be deducted for future months.
But after 2 days they deducted 2 ECS in advance and when I called them and asked for the reason of deduction of ECS after deactivation of service, he replied you have to atleast 3 months notice period for deactivation of this service as per just dial policy.
So they took me payment of 3 months in 1st month of service when I request them to deactivate my business listings.
This is how they are imposing their services to me.
I Am registered with one year service in just dail for a company called Easy flowers.
the agent just collected the money and told that after creating login he will be us a suggestion regarding using it. but after collection of money
there is no response from the agent
he have not even provided the bill.
i think its total fake.
JustDial.com Customer Care's response, Sep 18, 2017
Verified Support
Hi Praveen,

We would like to hear more about your concern. Please write a line along with your contact number at feedback@justdial.com so we can revert back to you.

Team Justdial
I Am registered with one year service in just dail for a company called Easy flowers.
the agent just collected the money and told that after creating login he will be us a suggestion regarding using it. but after collection of money
there is no response from the agent
he have not even provided the bill.
i think its total fake.
JustDial.com Customer Care's response, Sep 18, 2017
Verified Support
Hi Ashwani Kumar,

We would like to hear more about your concern. Please write a line along with your contact number at feedback@justdial.com so we can revert back to you.

Team Justdial
really very cheap company, no customer service at all. executives are really cheap, i have also booked subscription for leads but no single leads given by just dial, executive have entered wrong services.

promoters should have to do something else company will be shutdown one day.

regards
G R YADAV
[protected]@GMAIL.COM
guys these customer support people say that to contact so that issue will be resolved but infact it is false.If you contact them they will say that our process is right and we have deducted you caant even fight.It is useless to work in such a company.Iam from a business school and dont know how our ### placement officer has bought such company to placements.Company has changed the salary structure after joining, the service given by them is such worst that customers dont even allow employee to enter there business premises.Worst thing is that many customers had told me that how come a good person like me works in such worst company, because of this i had to resign. Worst thing is Customers come to office and beat employees, will such things happen in any company...i think it wont...We cant even argue with customers bcoz at the end the mistake is with justdial...And i have blacklisted this company in my business school as it doesnt meet the standards
Really Just Dial service are very pathetic, if you are complaining them they are asking number of timing your repeat details after that they are not connecting call and giving foolish answer, we are arranging call back from concern department.

pathetic service and they are just registered full of delusive company's, like SRCC movers, had booked my household goods but after fifteen day m not getting my goods.

and just dial not supporting me.

One advice for online users don't belie on registered company's in just dial and Just dial also.
To complain against Justdial, please visit www.indianpeoplesforce.org. Help us in raising our voice against this fraud company.
we have paid full payment to Athen lab limited (athen life sciences kala amb
but goods till not deliver ..
regards
capillon pharma
baddi
https://www.change.org/p/justdialcustomers-stop-ecs-fraud-from-justdial-com
I am Deepak Daultani [protected] running classes in the name of Intellect classes from January and signed contract with just dial which was big mistake by me.
Contract for 6 months And they promised will provide full service. In March month I asked about add one category but they are like you need to renew contract for 6 months which was totally wrong and when I put comment then they added that’s category but till that my classes was closed Andy I asked about to stop ecs payment because I am not satisfied with there service.
So again in March month they debited 2360 which was not in use for me till that again I asked about to stop ecs but they didn’t and they charged one more ecs in April that time I was not having balance in my bank account so bank charged me around 6000 penalties for This.
And in may Daren 15/5/18 they debited again 2360.
I never saw this much bad service from any company and no one do business like this and put own customers in problem instead of help them.
So I am requesting you give me a refund and NOC ( no objection certificate) from your side as soon as possible and stop my ecs payments.
I am commenting this because on call no one help regarding this I hope this will help and Somen higher authority will look into this instead of the persons who are calling again and again.
sanjiv sah's reply, Jun 2, 2018
This is fraud company Deepak, better move to consumer court . There customer service is crap they will not do any thing for sure
I paid 17, 700 for paid service ; when seen my profile all information were wrong . When connected with customer service - to correct it almost 10 times but no one resolved the issue ; every time had to explain everything to them and no resolution. The sales lady who made me to buy this product ; started ignoring my call aswell .
This is fraud company and they hardly bother about their customers after taking money .
Must say any one who is looking at it’s paid service, must not waste your valuable money . I will not leave this company over here only will go for legal . These type of company have degraded the whole system.
Just dial, is a big time fraud.

They will promise you that they will give leads by taking the paid service, but once you give payment they will give only few leads and that also fake leads.

I paid them 10, 000/- RS. but got fooled by this fraud company.
All people from their customer care calls you from different number & asks to take paid service.

Please never ever take justdial paid service, they are just robbing your hard-earned money.
Dear Team,

As I spoke to one of the just dial executive regarding my page NEXA SHIMOGA CENTRAL, please remove the no. [protected] and [protected] which was updated by the other person without my knowledge, I had created this page before 18 months, if you could check the history as well as reviews you could see my comment as well.

Please update the no. +91 [protected] as main number and alternative no. should be +91 [protected].

I am sending this e-mail from the registered id. He is just an executive he doesn't have authority to use the page. As i am the admin manager for Nexa Shimoga Central.

I would expect my number to be active till I quit the job, and make some arrangement to secure and should not be charged by others as this time happened.

Await your swift response.

Regards,

Santhosh Kumar K
Shruti Motors - NEXA
Mob - +[protected]
Shimoga
Just dial is a Big fraud company, their sales team showing people rosy pictures like anything & once customer got trapped & then they never turn around you...Vishal Chonkar
Hell waste of time to create business in just dial
Bad service from staff and irresponsible managers
Just dial is a company who deals with the fraudulent vendors. Just to make money they regestire the companies. Have dealt with one such company named Aradhya Maid Bureau in Delhi.

The company cheated me with a good amount of 40k rs. The owner is not bothered to answer my calls. After a lot of effort tried to contact Just dial team, but all effort in vain.

Requested them to contact the vendor as listed on thier site. But they never took an effort to call and chase the company.

My feelings is that just dial is envolved with these companies just to make money. If they were not they would have tried to sort this issue. They have been just promising call back from last 4 days, but no calls yet
Poor service indian government is not action these type of companies.indian government rules and regulation not follow just dial ltd.
Poor service indian government is not action these type of companies.indian government rules and regulation not follow just dial ltd.
I was registered with Just dial for Astrology Consultation in Coimbatore.
When the ECS started without a single response in some days and weeks, During December 2020
I personally asked the Company to Stop ECS

The major problem with Just Dial is when you really want to speak to the concerned person in Just Dial
you have to call minimum 10 times and after a lot of fuss a person appears and we get all funny text messages.

JD will even give you a payment link when you ask to stop ECS.

I had to send 2 Registered Letters to Just Dial, Instruct the Bank to Stop payments, even then the last Money in my account was taken away using ECS

so be aware.. when Just Dial sales person appears and detail about Just dial offers
Be warned about their ECS..

The lack of integrity and proper response is experienced when Calling to [protected] and ask the call attended person to connect to Coimbatore Just Dial

Not once, 10 times in a day

they couldn't connect

Sanjayan V
Director Uthkrishta
Dhruvv9's reply, Sep 19, 2022
https://twitter.com/dhruvvgupta/status/1571862300499529728?t=BYil-6h_crtTGYCjoZ5JYw&s=19

if you're a victim of just dial fraudulent charges.. plz click on the link and share.. like .. or comment

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