I am, Ravi Kumar Jain, one of the unfortunate applicants of the Reliance Power IPO that happened in the month of January, 2008. The details of my application are as under
Application number – 24320996
Application money - 25, 875/-
Refund Order (RO) No. 1909526
Refund amount - Rs.18, 565/-
Date of dispatch of RO - 2nd Feb 2008
problem - RO Not yet received
I have got the allotment of 17 shares for the IPO. However, I have not received the refund amount (Rs.18, 565/-) till date. I have sent e-mail (on 18th Feb 2008) to the official mail ID, provided in the application, enquiring about my Refund Order. I was informed that my RO is been dispatched on 2nd February, 2008, which has not yet reached me. As per the instructions given on the Karvy’s website, I religiously went and enquired at both our local (Kachiguda and Barkatpura) and central post office (GPO) about the post, only to find that they don’t have the post with them. I visited these post offices five times in the last three weeks, only to listen to the same answer from them. This is a clear case of mishandling or missing of the post.
Having left with no option I e-mailed to your office narrating the whole issue. Adding to my frustrating experience, I have not got any clear communication but for a standardised mail responce from the customer care department.
Telephone line for the number given in the application form is being eternally engaged, and the fax line doesnt respond (I tried to fax the companit letter more than 30 times in last two days)
I request Karvy to kindly arrange for refund payment through ECS to my bank account. In case of payment through cheque please send it thorugh courier to my address as updated in my DP account. And please send me the courier tracking code and date of dispatch.
I hope to get my money back soon.
Mar 27, 2017
Complaint marked as Resolved
Verified Support
Feb 22, 2017
Karvy Customer Care's response Dear Investor,
This is an old issue which had been addressed. In case you still have an issue that is not been addressed, please send a mail to sudha.[protected]@karvy.com so that we can resolve your issue to your satisfaction.
Regards,
Team Karvy
Reliance Power IPO — Refund of Money from Reliance power IPO
I have applied for the Reliance power IPO .My application no is 11155491 . I have got allotment of 15 nos of share where as I have applied for 150 share . Now the Remaining amount of 58050 rs I have not yet recieved.