[Resolved] Kenstar Air Cooler — poor service and worth less product

[Resolved] Kenstar Air Cooler — poor service and worth less product

J jithendra yarabolu from Pune, Maharashtra

Dear Sir, i purchaced AirCooler at next Showroom(Tirupati). i got problem last month first week. im registred my problem call center but no responce. next step is i registed NEXT Showroom but no responce.next step is i registred local KENSTAR service center(Prasad +91 [protected])...he will came after 1week he got problem and rectified temporary solution. i got problem after 1hour, i repeated same procedure but he will coming on after 15Days, he got same problem and he said pump is failure want replace but my warrenty expire this month 5th...wt i going to do... KENSTAR is worthless product and poor service.. i suggested my employees and neighbours, friends...dont buy KENSTAR products dont wast money and time this proudct worth less and service less...dont buy KENSTAE product pls...this letter i will placed on my orkut website. i never buy KENSTAR product in my life i suffred a lot... Regards Rajeswari.Y +91 [protected] 4-153/A, GovindaNagar, A.K.PalliRoad, Tirupati-517501 Chittoor District Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

bethamajay

Kenstar — Poor product and poor service

Hello Sir,

Last month I bought KENSTAR cooler from BAJAJ electronics. Within a month the water pump failed to work. I called KENSTAR and raised a complaint. The complaint number is HYD[protected]. I got a call from the technician and he asked me about the address and he said, he will come in 10 mins but never came. I followed up with him but he never came to my house to repair the cooler. I reported this issue to KENSTAR but KENSTAR did not take it seriously.

Please help.

Thanks
Ajay Betham