[Resolved]  Kenstar — Not working

Address:Bangalore, Karnataka

If this makes any diffrence to the company at all, which I doubt seriously...

I have had a microwave from the above mentioned company so called Kenstar, paid in full as they demanded no discount whatsoever, Used very sparingly to only make Maggie as I am a working professional with Accenture. I hardly even turn on the microwave as not home atleast for 4 days in a week and my house is equipped with a 3.5 KW stabilizer. My so called microwave oven which is now a waste of space in a bachelors kitchen stopped working 7 months after it was purchased, Even after repeated complaints have not recieved any assistance for the guarentee printed on the microwave which reads 3 years guarentee on Magnetron and my guarentee period has expired in SEPTEMBER 10. I would like to mention that this kind of service is day light robbery. Till date no one has called me or bothered to have atleast an inspection for the issue sorry I would like to call it a serious problem with after sales service. Had I purchased this in the UK I could have sued the company for good or even been responsible to close business in the geographical area. I guess that the rules in INDIA my homeland should be more stringent and compensation should be awarded for those who get cheated by such worthless businessmen who are not doing what they need to do ethically.

Dev Rao ([protected]@indiatimes.com)
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Aug 13, 2020
Complaint marked as Resolved 
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I HAVE REGISTERED 3 TIMES COMPLAINTS OF COOLER, WHICH HAS PURCHASED BY ME ON 11TH APRIL 2011. NOW I AM VERY MUCH FAIDUP WITH PRODUCT & COPANY.
Stop kenstar in INDIA, its a growing country and people are wasting money behind bad businesses.
my microwave has met the same fate..dont buy kenstar product...people handling kenstar only knows to sell the product and after getting full money they will not recognise their own product, forget about the poor customer. their website also doesnt give the phone number of their head office...all the phone number of their office also doesnot have phone mumber at their website...their helpline contractors also doesnot know the whereaabout of company...they will forward complaints details to a center which will out of your reach/...
I PURCHASE KENSTAR FOOD PROCESSOR THREE MONTH BACK.
ITS NOT WORKING PROPERLY FROM DAY ONE.
NOBODY MAKE ANY SOLUTION LIKE SERVICE ENGINEER AND
COSTUMER CARE EXECUTIVE.
AKASH CHOUDHARY

[protected]
[protected]@yahoo.co.in
i bought a kenstar food proceeser in may i compalin to the dealer but there is no response
it got shut suddenly

u can call me on [protected]
[protected]

servicing required

i want to do the servicing of my water purifier.

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