[Resolved]  Kenstar Microwave — NOT WORKING PROPERLY

Microwave — not working properly

dear sir,

we purchase ur product but not work properly, kindly send your person to satisfy us & oblige.

thanks,
ASHWANI MUKHI
Kothi No 415, opp.hanuman mandir,
patiala gate, NABHA-147201
contact no [protected]

Kenstar Microwave — Not working since 8 months

Dear Sir or Madam:

I am writing regarding complain of microwave. I have registered complain many times with the call centre. I am located at Ahmedabad. The first time your service engineer came with the old part. The part was all rusted and without any packing and he also confessed that its old part as we don’t have new in stock and he promised us that he will com back with new part when it comes. This was like almost 6 months back. Then I have again complained and they said we do have part but it’s big for our microwave. And the people over here at the local service centre in Ahmedabad are not giving us proper feedback and also speak very rudely on the phone and try to take out our fault regarding the part. what I have to suppose to do. As I m not able to use the microwave since almost 6 months. Please try to solve this problem as soon as possible. I further request u to look into the matter and do the needful.

Many Thanks

Krunal Patel

Microwave — don't work properly

recenly i have purchased a microwave.but this is n't work properly.everytime i contact the near servicecenter but they didn't response properly

Microwave — grilling not working properly

I have bayed a microve.Its grilling is not working properly.Any thing we cooked that become hard & dry after grilling.
Kindly help me for this.

Microwave — No responsibility for customer

I don't understand why Bigbazar people announance gifts for points or etc.
I ppurchased total value of ~60,000, then they gave me points of 211 for assured gifts. There my problems started, Gaziabad area I checked all bizbazars, all said they don't have microwave or any gift higher than 12 points.
That is the stupidity.
Finally I went GIP-BIG bazar, the manager said pay the token amount of Rs.1499 and we will call you in 2-3 days. It happend 12 days no response. again I went to GIP after having lot of hassels( I am new to this place, imagine i problems!, but those people never understand). Again three managers came together and they promised to send microwave by Tue's day. One person called Jay Kumar he gave his personel number, Tuesday i tried his mobile a lot, it always says switched off.

I spent atleast Rs.500 for visiting differnt big bazars excluding my mental tention and hard work in hot summer.
I would suggest people not buy things from these guys. HisJay Kumar's mobile number is [protected].
Whatever the case they have to give my microwave and expenses I made for this.

my microwave is from u.s .It was working very good suddenly all its swiches are not working ..kindly help .

Microwave — not working

Very-very poor service and staff response with regards to customer service.
I have purchased a microwave in 27 Nov 2010. It stopped working on Sep 2011. i have lodged a complain at ur customer care and after 03 weeks a mechanic has visited at home. After checked the microwave he told that he need to replace its transformer to make it operational. Since thereafter he did not visited again till now. On contact he replied that he does not recd spare demanded item till now. I have made at least 100s call to customer care to resolve issue but till now almost 03 month over, but till now your men can not made available spare to mechanic.
Kindly can u tell what is it? this is your way to deal customer and how long you take to resolve one complain, by this this way you can't resolve more than 02 complains in entire year. If you are unable to provide customer service then no use to sell your product.

Microwave — Not working

I was puchased Microvave last year October 2011. From Jamshedpur . My Microvave is not working now . when i complain it in local area the was said call to toll free number [protected] i was traid so many time but call not connected . Please help me out from this situation.


Thaks
Prashant Sinha
[protected]

Induction cooktop burn damage

I bought an KENSTAR induction cook top online from shopclues.com. Within one month the product didn't work and finally it is burnt. I need it to be replaced as because it is under warranty.

Dear OM CHANDAN,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team