[Resolved]  Kenstar Water Purifier — NO WARRANTY CARD OR MANUAL PROVIDED

It feels very sad to bring to your kind notice the Poor After Sales Service provided by your dealer " Bhagwati Enterprises, SCO-643, 1st Floor, Kesho Ram Complex, Sector 45-C, Chandigarh. Phone[protected], 5086297.
I booked a Water purifier Model - Le-Pure at the Consumer Products exhibition at Sector 17 Chandigarh on 27th December 2009 after paying Rs. 500/-
The Next Day after a few calls two persons came with the said Water Purifier. The Box seal was open and there was no instruction manual or the warranty card in the box. After a lot of debate and assurance by the dealer on the phone, I agreed to accept that set. After the fitting the purifier did not work and the engineers had to open it there and then to find out the fault (in the brand new set) After a few minutes the set was repaired and fixed again.
While leaving I once they reassured me that the warranty card and the manual will be delivered the very next day. I also confirmed it from the dealer on the phone and gave the balance cash payment to the engineers.
It has been 10 days now but nobody has come back with the warranty card or the manual.

Request you kindly help. as this kind of dealing really gives a bad name to the manufacturing company also.

The Product details are given below for your reference please.

PRODUCT : WATER PURIFIER
MODEL NAME. LE-PURE
MODEL NUMBER : WP-08006
SERIAL NUMBER : B8G-0796
INVOICE NUMBER : 160
TOTAL PRICE : RS. 5100/-

Hope to hear from your side.

Thanks & Regards,
Vivek Sharma.