[Resolved]  Khosla Electronics — Misinformation and misbehavior by the salesman

Address:

West Bengal

This is to inform you that on 12/05/2011 me and my friend went to khosla electronics, hazra to buy ac. I bought a 1 ton whirlpool ac and my friend bought a 1.5 ton ac. The salesman, mr. S. Raha, who attended us did not inform us that the company is providing a free reebok trolley. When my friend came to know from a paper advertisement he contact the shop and after a brief argument they admit to give the free gift to my friend. Not only that the company listed price was 19, 700/- for 1 ton 3 star a. C while i paid 20, 900/-. Yesterday may friend collect the trolley bag.

Today when i went to the collect the gift mr. Raha promptly ask me to pay some amount to avail the free gift. When i ask why i am suppose to pay extra amount when my friend didn't he told me my friend already paid it so he got it. I when call my friend from the shop he denied it. Then mr. Raha told me without extra money he cannot provide me my free gift.

Is this way to behave a customer? Not only that he take extra money but also he is demanding more. I think being a weaker sex i am facing such misbehavior from the man. He didn't ever think to ask money from my male friend while giving the gift.

I am sending a copy of this complaint to bajaj finance who finance me. And i will order a stop payment until and unless khosla electronics settle the matter with an apology.