[Resolved]  Kotak Life Insurance Ltd — Rude & unprofessional behavior of co. executive

Address:

Howrah, West Bengal

Hai All,

Myself Miss Sudeshna Mazumdar, a resident of Bally Howrah. I wanna make all o[censored] aware of a new strategy of Kotak Life Insurance Ltd. Let me begin with it when we have started to receive frequent calls from the company over our BSNL land line saying : " You have win an excellent gift from the company. Please visit our office and receive ur gift". They have taken lots of details from my Mom & Dad ( Both are sick and over 60 years of age), about themselves and almost forcing them to visit their office at Salkia together. Now, we have heard about an incident with the same company, where the same case has happened and when the gentleman over 82 years of age arrived the company office with his wife (Almost same age), they gave them one (1)glass plate, maximum worth Rs.25/ to 30/ and almost forcing them to sign one of their policy form. The same complain from the elder couple has published at Anand Bazar Patrika - "Sampadok Somipeshu" portion also before a couple of days. So, naturally my Dad said with very gentle manner that, " Listen we really do not require any gift from you, so please keep it with you". After getting that response, the lady was suddenly became very rude and disconnect the line very roughly. Well, we did not mind, we thought that may happen, after all the market is so competitive and may be that lady was in tremendous pressure to fulfill her target. So, it was ok. But it was quite surprising to me, when I receive the same call from the no - +[protected] on last Sunday,[protected] at 09.23 A.M over my personal Vodafone cell no. Exactly the same pitch, this time it was a gentle( ??? !!!) man. He was speaking with so recurring manner, I was just not getting the time to say even, Look i really don't require ur gift !! Well, after forcefully listening his consequent pitch without any gap still 5 minutes, I just replied ,, " Wait Wait, listen ... "; But the moment I said that, the person other side of the phone said like : "Wait? Why should I wait? Keep the phone" !!! I was just spellbound. He was so rude and almost commanding me !!! That was, I have to take their so called GIFT, by signing on their policy form !!!

Now, I really protest this as a citizen of India. I believe that the company does not have a single right to behave like this and I am not getting, since it is completely illegal now a days to selling the policy or product over personal mobile no, who the hell has given them the right to do that bull ?

The company is constantly doing that from past few couple of days, sometime over the land line, sometime over personal mobile no. So, I strongly applying the forum to take necessary actions against this kind of illegal and unprofessional behavior. The company does not have a single right to disturb the elder citizens by repeatedly calling them up and forcing them to take their policy indirectly.

Hope to have your kind attention.


Thanking you,
Sudeshna Mazumdar.
honey.[protected]@gmail.com