Kothari Wheels — Bad Service
I am Maruti WagonR owner. I bought this car in Sept. 2007 from Kothari Wheels, Pune. I have bunch of complaints against this dealer.
Complaint No. 1: The Dealer promised us to give us the Registration Certificate (RC) within 8 working days after delivery. But he delivered us after 15 days after rigorous follow-up.
Complaint No. 2: After 2nd servicing of a car in March 2008 we faced a very big problem that car has a starting trouble in the morning. Whenever we call the dealer, he simply sends a serviceman who repairs the car on the spot. But the problem isn't solved permanently. We face it again after some 4-6 weeks. Then again we call the dealer. He just sends the serviceman and this chain remains the same.
The problem is not resolved permanently. When the free services were over, the dealer charged us few bucks to solve this problem. My complaint is the dealer is not able to resolve this issue permanently.
Complain No. 3: The car met with a very small accident in Janury 09, due which the door at the driver side damaged completely. We had to replace the complete door with the new one. The dealer gave us the car back after replacing the door, but here too it was not fitted properly. When we washed the car the water went inside from the driver's side. Again we need to take the car the workshop for repairs.
I hope the morning starting trouble will be resoved once and for all. We face a lot of inconvenience to reach the office in the morning when the car doesn't respond.
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