Letsbuy.com — product not delivered

I ordered an O'general Window AC (Order # 130520 )from Letsbuy.com for Rs 23490 + 1000(coupon) on 18.05.2011. Payment was done from my IDBI debit card. Within minutes the money Rs 23490 was deducted from my account as i got the msg on my mobile from the bank.

After ordering i called the customer care & they told me the order is confirmed and i wouldd get the Product in 7-9 working days as mentioned on the web page. Then after a week i called them again and told me i would get it in 9-11 working days as mentioned in the site (this was apparently changed and all the OG Ac's Status were changed to "Sold Out")and i will get a call in 1-2 days about the shipment.

On 7-6-2011 almost 3 weeks after i got a msg saying "On your request the order has been cancelled" ( i didnt at any time told them to cancel my order). I called the CC and they did not knew anything about it, the opertaor tranfereed me to the floor manager. The manger said that my order was cancelled on 18.05.1991 itself and when I told him that i got the msg today & in btw I called the CC. He told me that It was cancelled because the money was not recieved to them in a week (it was instantly debited from my Account) He kept telling me lame stories and other lies. If the money didnt reach to them in a week why did they cancelled the Order after 3 WEEKS? when i asked him when will i get the money back he told me that its already credited in my account. Next day i checked my Bank and money was not refunded. I called the CC again and she said it would take 5-7 Working days

Letsbuy team is a total fraud. They are keeping my money for almost a month now. They have kept me waiting for the AC in peak summers. Now i want a total refund immediately including the compensation for the coupon and the time i wasted.
Other customers BEWARE from any transactions at Letsbuy.com

hi,
i had ordered a hcl monitor through Letsbuy.com Vide ORDER NO> 161239 on 06/06/2011. there is no trace of the monitor even after 3 weeks.

every time i call up i get some lame excuse from some lame customer agent and he/she makes a false commitment which is never never fulfilled. not even once i have been updated about the status of my product.

i have given up on even calling these people as the only thing is get is that i am put on hold for 15-20 min and then given some lame excuse and a false commitment.
this has happened not even once but 6 times.

this is the worst worst kind of customer service that i have ever seen in my life...

worst customer care...
same thing happening with me..

Letsbuy.com — did not receive product

i Ordered karbon K7 mobile on 15/06/2011 by letsbuy.com site
order no is LSB174193 i cant receive my phone till to date i called so many times to cusomercare.
they did not provide me the correct status some executive said compliant is forwarded to dispatch team, some says tommorrow you will get the product , some says we have not receive physically your model from manufacturing company, Kindly advice?

Yes this is one the fraud company.

WORST EXPERIENCE FROM LETSBUY TO RECEIVE DEFECTIVE MOBILE RIGHT OUT OF THE BOX. BEWARE OF SAMSUNG - LETSBUY.
DON’T SPOIL YOUR HARD EARNED MONEY AND GET DEPRESSION
AND MENTAL AGONY.
WORST ONLINE EXPERIENCE FROM LETSBUY.
THE MOMENT YOU PAY MONEY. . . THE WORST CUSTOMER CARE EXPERIENCE BEGINS.
REFRAIN FROM LETSBUY. YOU WILL END UP RECEIVING A DEFECTIVE PRODUCT RIGHT OUT OF THE BOX...

NO DEAD ON ARRIVAL - REPLACEMENTS ENTERTAINED

WORST CUSTOMER CARE BEHAVIOR

WORST ONLINE EXPERIENCE

DIDN’T EXPECT THIS MUCH

ENQUIRE WITH THE LOCAL RETAIL OUTLET FOR THE EXACT PRICE AND DON"T BE PRAY FOR LETSBUY OFFERS

WHY PAY YOUR HARD EARNED MONEY FOR A DEFECTIVE MOBILE RIGHT OUT OF THE BOX AND THE MENTAL AGONY AND PROBLEMS OF REPAIRING IT...

LETSBUY OFFER PRICE IS THE DISCOUNT TO SUFFER FOR THE DEFECTIVE PRODUCT & REPAIR IT...

NEVER GO FOR LETSBUY - SAMSUNG MOBILES

letsbuy — DEFECTIVE MOBILE OUT OF THE BOX

WORST EXPERIENCE FROM LETSBUY TO RECEIVE DEFECTIVE MOBILE RIGHT OUT OF THE BOX. BEWARE OF SAMSUNG - LETSBUY.
DON’T SPOIL YOUR HARD EARNED MONEY AND GET DEPRESSION
AND MENTAL AGONY.
WORST ONLINE EXPERIENCE FROM LETSBUY.
THE MOMENT YOU PAY MONEY. . . THE WORST CUSTOMER CARE EXPERIENCE BEGINS.
REFRAIN FROM LETSBUY. YOU WILL END UP RECEIVING A DEFECTIVE PRODUCT RIGHT OUT OF THE BOX...

NO DEAD ON ARRIVAL - REPLACEMENTS ENTERTAINED

WORST CUSTOMER CARE BEHAVIOR

WORST ONLINE EXPERIENCE

DIDN’T EXPECT THIS MUCH

ENQUIRE WITH THE LOCAL RETAIL OUTLET FOR THE EXACT PRICE AND DON"T BE PRAY FOR LETSBUY OFFERS

WHY PAY YOUR HARD EARNED MONEY FOR A DEFECTIVE MOBILE RIGHT OUT OF THE BOX AND THE MENTAL AGONY AND PROBLEMS OF REPAIRING IT...

LETSBUY OFFER PRICE IS THE DISCOUNT TO SUFFER FOR THE DEFECTIVE PRODUCT & REPAIR IT...

NEVER GO FOR LETSBUY - SAMSUNG MOBILES

I have placed an order no 183582 with LETSBUY.com on 22/06/2011 for pendrives they sent an sms with a fraudulent blue dart despatch no [protected] which never showed any information till date on bluedart website Inspite of nummerous calls to them and emails no response and every time you call they say stay on line let me check and even after long time you hear them say no update we will call you back and never even in your dreams they call you back..

It has been a worst experience . Human error can always happen but the company which are able to rectify those error and make the customers feel that their grievance has been responded and rectified properly only shall survive.

Even I am facing same fate... I think these people must be treated properly

I am a regular buyer from letsbuy. But this time their shipping times line have gone all haywire. My order # 1036219. I have ordered a uncharted 1 and 2 double platinum pack. They were supposed to deliver the same in 4-7 days. However now it has already been 12 days. Every time I call them they ask for 48 hrs extension. This time I reprimanded them for their delay tactics and asked them if actually they had the product in stock. I was informed the shippment had been delayed due to unforseen circumstances. I am considering asking for a refund. The only problem is their tat for product cancellation/Refund is 7-21 days. That is simply insane. Even ebay does it faster. Letsbuy u guys need to buck up!

mail id

my mail id is [protected]@gmail.com instead of madhavan.[protected]@cethar.com

Ear phone defective

I bought new year phone.it was physically damaged.. order num:OD[protected]

mobile time not set

purchase of mobile micromax in mobile time is not set

complain of wrong color pouch delivered

capdase, model no:sjbbz3, particular:soft jacket 2 xpose for blacberry z3, white, cost:650 for wrong colour we are complained to u. REQUIRED color:milky white

moto g

drainage of battery and heating problem

this time late my product

This Is Great App Rally But This Time I Jab Buy Mobile And Order Date Are11 SEP But Come For This...

not working of speaker in my phone

I bought my phone about a month ago and today I found that my speakers are not working, , only the front speakers are working. my phone no.is [protected] and it was deliverd to me on[protected] I payed 6999 rupees for it please help me

order yet not received

i order Tissu half sleeves geomatric print kurta on 13/11/2014.. the order id is by mistake deleted from me. so when should i get my order. Pls confirm the order and process. Thanking You