LG Electronics — AC NOT COOLING | |||
We have bought your LG Ac 8 ton as per we opened a new restaurant in chandigarh by LEMON FUSION name in Sec 35 c last year In november month .We are really very unhappy from your service portion.we ringed to the customer service care several times but they haven't done anything yet. We were facing this problem from last few days .The Guests those who visits to our RESTAURANT always use to complaint regarding AC COOLING PROBLEM.AT last on our head we brought a mechanic from outside to do the service and whom we paid 2000 for doing the service.Really this is the only reason of LG SALE DECREASING. POOR SERVICE, NO VALUE FOR THE CUSTOMER , SUCH A IRRISPONSIBLE PERSONS YOU HAVE IN YOUR COMPANIES. REALLY DISSATISFIED FROM YOUR SERVICE.NOW IT FEELS AS IF WE DID A MISTAKE THAT WE BOUGHT YOUR CHEAP COMPANY AC. REGARDS : VIVEK SHARMA, CHANDIGARH MOB NO:[protected] [protected]@gmail.com Was this information helpful? | |||
2 Comments | |||
Comments
I have been continuously affected by no cooling complaint of My LG AC from last 1.5 months. Service centre people have taken ac 2 times at centre and visited 5 times at my home with no concrete analysis. they are just doing hit and trial. i have already paid 7000 for my AC and still suffering. now these person are simply unresponsive and giving me false commitments every day.their ASM peeyush srivastava is not picking up the phone.
I strongly suggest people that they should part their way from LG products.
I strongly suggest people that they should part their way from LG products.
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+91 12 0256 0941
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+91 12 0256 0900
P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
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We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.
Thank you.
LG Service Team