[Resolved] LG India — LG India Customer Care | |
Hi! My Request Ids are N8C[protected]th August, 2008 N8C[protected]rd August, 2008 N8C[protected]rd August, 2008 N8C[protected]th August, 2008 N8CA[protected]th October, 2008 As per my latest complaint i.e. N8CA0404669, the chassis of my monitor has been changed, the monitor was @ your gurgaon center but I am really sorry to write you that I am having a bit doubt that the screen that is in my monitor is the same one that was before its service. As there was the scratch on the top of the screen & that was due to the first service against my complaint N8C80401120. Now yesterday i.e. on 15th of November 2008 I got my monitor repaired by your Gurgaon service center, now what I noticed that the scratch that was before its deliver is not over there & now there are some new scratches @ the midlle of the screen & a black spot also. I am sorry to say that its highly irresponsible behaviour from LG India, as my monitor goes totally useless infact its really difficult to work on it. Kindly look into the matter. Hope an early action in this regard else I would have to move to some senior officials reagarding the same. Thanks! With Regards, Sudeep Nigam Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 268 Comments | |
Comments
To,
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)
Dear Sir / Madam
My Name Manoj M Asawa a regular customer of LG household products. My Refrigerator is not working and I logged a complaint on 31/06/2009 to LG customer service Center Bhayander, Thane. Complain no. W9C53101778. The service engineer had visited my house to rectify the issue, after his visit he told me the timer is not working and we have to replace it . As per the service engineer, the timer had manufacturing defect, and so you have to wait for another 5-6 days to get a new one and get refitted,
My question why should it take so many days for a small thing, and if it takes so many days than he should have done some temporary arrangement, how can in this modern world can some live without an proper refrigerator that too in the summer season, when the temperature is more than 40 deg.
Please look into matter and provide proper service which will give 100 % customer satisfatcion.
I hope my case would be heard and immediate action would be taken.
Regards,
Manoj Asawa
[protected]
[protected]
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)
Dear Sir / Madam
My Name Manoj M Asawa a regular customer of LG household products. My Refrigerator is not working and I logged a complaint on 31/06/2009 to LG customer service Center Bhayander, Thane. Complain no. W9C53101778. The service engineer had visited my house to rectify the issue, after his visit he told me the timer is not working and we have to replace it . As per the service engineer, the timer had manufacturing defect, and so you have to wait for another 5-6 days to get a new one and get refitted,
My question why should it take so many days for a small thing, and if it takes so many days than he should have done some temporary arrangement, how can in this modern world can some live without an proper refrigerator that too in the summer season, when the temperature is more than 40 deg.
Please look into matter and provide proper service which will give 100 % customer satisfatcion.
I hope my case would be heard and immediate action would be taken.
Regards,
Manoj Asawa
[protected]
[protected]
To,
Customer Service Department,
We took an AC but it's not working properly. Inspite of regular complaints, there is no response from LG service centre.
Please look into this matter as early as possible.
Awaiting your prompt response.
Our Address:
C-4/194, Sec. 36, opp. to Senior Mall
Noida
Mobile: [protected], [protected]
Regards, Anjali
Customer Service Department,
We took an AC but it's not working properly. Inspite of regular complaints, there is no response from LG service centre.
Please look into this matter as early as possible.
Awaiting your prompt response.
Our Address:
C-4/194, Sec. 36, opp. to Senior Mall
Noida
Mobile: [protected], [protected]
Regards, Anjali
To,
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Our A.C. is not working properly.Its not cooling properly. Inspite of regular complaints, there is no response from your side.
Please look into the matter as early as possible.
Awaiting a prompt reply from your side.
Regards,
Anjali Bhat
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Our A.C. is not working properly.Its not cooling properly. Inspite of regular complaints, there is no response from your side.
Please look into the matter as early as possible.
Awaiting a prompt reply from your side.
Regards,
Anjali Bhat
Hi All,
I purchased a double door 265 ltrs refrigerator on 03rd Sep 2008 from M/s Vivek's, Nanganallur at Chennai. My nightmare started since Mar 09. My refrigerator stopped functioning and the Vivek's directed me to LG customer care. Please believe me that in the last four months my Fridge stopped functioning 4 times. do you know what is reaction time of LG ? 48 Hours.
So I suggest if you are using one please throw away all the products stored specially during summer or have two refrigerators (impractical suggestion I know !! but helpless). Every time I get hollow promises from LG but nothing concrete on ground..My suggestion keep away from LG products, it is no more reliable. LG stands only for LOOKING GOOD !!! don't expect anything more !!
I purchased a double door 265 ltrs refrigerator on 03rd Sep 2008 from M/s Vivek's, Nanganallur at Chennai. My nightmare started since Mar 09. My refrigerator stopped functioning and the Vivek's directed me to LG customer care. Please believe me that in the last four months my Fridge stopped functioning 4 times. do you know what is reaction time of LG ? 48 Hours.
So I suggest if you are using one please throw away all the products stored specially during summer or have two refrigerators (impractical suggestion I know !! but helpless). Every time I get hollow promises from LG but nothing concrete on ground..My suggestion keep away from LG products, it is no more reliable. LG stands only for LOOKING GOOD !!! don't expect anything more !!
LG DIOS Refrigerator — Not functioning
The fridge is travelling to & fro between home & the service centre.To no avail.Need trained people to handle High End products of LG I need assistance from the service centre to see what is wrong with my LG Dios refrigerator.The technicians should be trained to handle this high end product but I feel there are no trained technicians around this area.LG please HELP!!!
I bought a Single door fridge four months before.thee was ar leaking problem and they said here was a water tray to b eadjusted but no body came, to bo it.the wshing machin also. I am very confused if thid
I had lodged a complaint under reference N 9C 62003388 on 20th June about my Window AC making a noise and not giving proper cooling.
The Complaint was attended on 23rd June after a lapse of 4 days in the afternoon.
The person attending the complain said that there is problem with the motor which has to be replaced and the same will be attended on 24th June in the morning. I am writing this e mail on 24th June at 1630 hrs and no body has turned up to attend to the complaint. We made several calls on the Mobile Number given by the person who attended the complaint on 23rd June. We are assured every time that some one is coming to our office in short time. ( Mobile No. [protected] ...Mr Ravinder )
Just for your information the AC unit was purchased on 25th February and the Complete Unit has already been changed once. The original Unit was not giving proper cooling and a New Unit was replaced.
This speaks of the Quality of LG products and the service given .
I would request for an early action on this
The Complaint was attended on 23rd June after a lapse of 4 days in the afternoon.
The person attending the complain said that there is problem with the motor which has to be replaced and the same will be attended on 24th June in the morning. I am writing this e mail on 24th June at 1630 hrs and no body has turned up to attend to the complaint. We made several calls on the Mobile Number given by the person who attended the complaint on 23rd June. We are assured every time that some one is coming to our office in short time. ( Mobile No. [protected] ...Mr Ravinder )
Just for your information the AC unit was purchased on 25th February and the Complete Unit has already been changed once. The original Unit was not giving proper cooling and a New Unit was replaced.
This speaks of the Quality of LG products and the service given .
I would request for an early action on this
To,
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)
SUBJECT- REGARDING BAD SERVICE AND IGNORANCE OF CUSTOMER
DEAR SIR,
THIS IS SAMAR KHAN R/O MOHALLA-PANCHBHAIYA, DISTT- BHADOHI (U.P.), THIS IS TO INFORM YOU THAT I BOUGHT A 1.5 TON WINDOW A/C WHOSE MODEL IS 18G1NA1 ANS PURCHASED ON[protected] FROM YOUR DISTRIBUTOR NAMED M/S LIGHTCO AGENCIES BHADOHI (U.P),
MY MOTHER IS A HEART PATIENT AND ADVISED TO STAY IN AIRCONDITIONED BUT UNFORTUNATELY OUR A..C IS NOT WORKING AT ALL DUE TO BAD SERVICES AND YOUR DISTRIBUTOR HAS NOT GIVEN EVEN A SINGLE SERVICE DESPITE 3 FREE SERVICES RECOMENDED BY THE COMPANY AND ALL THE COUPONS LYING WITH US.
I WILL BE COMPELL TO TAKE LEGAL ACTION AGAINST YOUR COMPNY IF YOUR COMPANY DONT PROVIDE SERVICES WITHIN A WEEK.
LOOKING FOR YOUR QUICK REPLY AND ACTION TO RESOLVE MY PROBLEM.
SAMAR KHAN
MOHALLA- PANCHBHAIYA
DISTT- BHADOHI
(U.P.)
MOB- [protected]
E-MAIL- [protected]@yahoo.com
Customer Service Department,
LG Electronics India Pvt. Ltd.,
Plot No 51, Surajpur Kasna Road,
Greater Noida - 201306 (U.P.)
SUBJECT- REGARDING BAD SERVICE AND IGNORANCE OF CUSTOMER
DEAR SIR,
THIS IS SAMAR KHAN R/O MOHALLA-PANCHBHAIYA, DISTT- BHADOHI (U.P.), THIS IS TO INFORM YOU THAT I BOUGHT A 1.5 TON WINDOW A/C WHOSE MODEL IS 18G1NA1 ANS PURCHASED ON[protected] FROM YOUR DISTRIBUTOR NAMED M/S LIGHTCO AGENCIES BHADOHI (U.P),
MY MOTHER IS A HEART PATIENT AND ADVISED TO STAY IN AIRCONDITIONED BUT UNFORTUNATELY OUR A..C IS NOT WORKING AT ALL DUE TO BAD SERVICES AND YOUR DISTRIBUTOR HAS NOT GIVEN EVEN A SINGLE SERVICE DESPITE 3 FREE SERVICES RECOMENDED BY THE COMPANY AND ALL THE COUPONS LYING WITH US.
I WILL BE COMPELL TO TAKE LEGAL ACTION AGAINST YOUR COMPNY IF YOUR COMPANY DONT PROVIDE SERVICES WITHIN A WEEK.
LOOKING FOR YOUR QUICK REPLY AND ACTION TO RESOLVE MY PROBLEM.
SAMAR KHAN
MOHALLA- PANCHBHAIYA
DISTT- BHADOHI
(U.P.)
MOB- [protected]
E-MAIL- [protected]@yahoo.com
Hello Sir/Ma'am,
I have a Microwave from LG, it is not able to heat the food, it seems that it is only running without generate heat. I need it's urgent service.
My Address is:
B-22, 1st floor, Jubilee Apartment, sector 15 part 2, gurgaon, haryana.
Call me at [protected] for scheduling the visit.
Regards
Akshay
I have a Microwave from LG, it is not able to heat the food, it seems that it is only running without generate heat. I need it's urgent service.
My Address is:
B-22, 1st floor, Jubilee Apartment, sector 15 part 2, gurgaon, haryana.
Call me at [protected] for scheduling the visit.
Regards
Akshay
About 2 months back We bought a new TV LG42LCD ZAAZ .It is well working.But getting some audio disterbance during a refregiretor relay tripping ON and OFF.We shifted refregiretor to other room but no Use.we scare about whether that electrical disturbance damage TV set.please sugest solution for this.
When frize is running or in off condition, there is no problum bu;t only when relay tripping time it is impacting on TV adio.
awaiting your valuable sugetion.
When frize is running or in off condition, there is no problum bu;t only when relay tripping time it is impacting on TV adio.
awaiting your valuable sugetion.
I WAS PURCHASED A L.G REFRIGERATOR SINGLE DOOR LAST 7 DAYS I AM FACING A PROMBLEM OF NO COOLING
ADDRESS---- D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
PHONE NO.[protected]
PLEASE PROVIDE ME SERVICE AS SOON AS POSSIBLE
THANKYOU.
ADDRESS---- D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
PHONE NO.[protected]
PLEASE PROVIDE ME SERVICE AS SOON AS POSSIBLE
THANKYOU.
i have A L.G refrigerator single door . about last 7 days i am facing a promblem of NO COOLING .please provide me service as soon as possible.
thankyou
regrads---KHALEEL AHMED
ADDRESS---D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
PHONE NO.[protected]
thankyou
regrads---KHALEEL AHMED
ADDRESS---D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
PHONE NO.[protected]
i have a L.G refrigerator single door . About last 7 days i am facing a promblem of no cooling .
pls provide me service as soon as possible . iam highly obiliged for you .
thankyou
regrads--KHALEEL AHMED
address -- D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
phone no.[protected]
pls provide me service as soon as possible . iam highly obiliged for you .
thankyou
regrads--KHALEEL AHMED
address -- D-236 GALI NO. 8 CHABADA WALI GALI LAXMI GARDEN LONI GZD U.P
phone no.[protected]
Dear Sir,
My LG Fridge did not work properly within the guarantee period. On giving complain, your person came and replaced a part. After 4 months of this same symptom & troble apears. Now warantee period expired. Is it not your manufaturing/design fault? What is my fault to bear the expenditure?
Please reply & arrange for free repair.
Regards
Biranjan Dash
Fridge taken from National Electronics, Sakchi, Jamshedpur, Jharkhand, India. Other details are in your data bank.
My LG Fridge did not work properly within the guarantee period. On giving complain, your person came and replaced a part. After 4 months of this same symptom & troble apears. Now warantee period expired. Is it not your manufaturing/design fault? What is my fault to bear the expenditure?
Please reply & arrange for free repair.
Regards
Biranjan Dash
Fridge taken from National Electronics, Sakchi, Jamshedpur, Jharkhand, India. Other details are in your data bank.
LG has worst customer support service. All service station are totally useless and worthless.
Never buy any LG product.
Never buy any LG product.
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