[Resolved]  Maruthi Suzuki Auto Card — FRAUDULENT PRACTICE BY CITIBANK CREDIT CARDS

Hai Everybody,
It is digusting to use the Maruthi suzuki auto card from citibankcredit card.mY CARD NO [protected] . It is very shameful and disgraceful for CITIBANK TO HAVE A CALL CENTRE WITH IRRESPONSIBLE CUSTOMER CARE OFFICIALS.
All this happened in 2006 when I was offered a Maruti Suzuki Auto Card at a Maruti Service centre. I was told that you would get reward points for fueling your car at Indian Oil bunks and for servicing the car, renewing insurance premium, buying Maruti genuine accessories at the authorised Maruti Dealer or exhanging your Maruti Car.
Dear friends it is very difficult to locate an Indian Oil PETROL bunk with Citibank EDC machine in a WORKING condition. Even if they have one they are not able to redeem the points for us. When contacted the Citibank customer care[WHICH OF COURSE IS NOT TOLL FREE] they said redeem at Maruti Outlet.
I have got a reward point balance as per Feb'09 Statement of 3193 auto points equal to that many Rs. Now when I have gone to service my car the dealer says as per Maruti swipe machine it is only 816 reward points. So straight away 2377 points swindled and when contacted customer care they say all those reward points which appear in the statement are not fully redeemable they are null and void if not if not redeemed in the first year of card purchase when asked about why the reward earned every month are not redeemable THEY PUT YOU ON HOLD NOT EVEN SWITCH ON THE MUSIC AFTER SOME TIME THEY WILL TERMINATE THE CALL ridiculous...So my question is why does AUTO POINTS appear in monthly statement plus current month points earned for fueling in Indian Oil which once again are not redeemabale at the bunks but to be redeemed at Maruti Dealer who says he can not redeem points earned at Indian oil bunks, This whole affair seems to be fishy and fraudulent. So my dear friends please do not GO FOR MARUTI SUZUKI AUTO CARD OF CITIBANK and lead a peaceful shopping with other cards.