[Resolved]  Maruti Suzuki / Alto LXi — BAD SERVICE

I Ayan Chatterjee want to
inform that I have purchased a MARUTI SUZUKI ALTO
LXi on 14th December, 2008 from
DEWAR'S GARAGE
83/1, TOPSIA ROAD (SOUTH)
Ph #:[protected], 22855287, 22855288
Fax :23435381
Email :[protected]@dewarsgarage.com
Pin Code: 700069
under the supervision of the sales-manager named Mr.Debraj Saha.The
detail of my car is as follows

Engine Number- F8DN-3602267
Chassis Number-MA3EYD[protected]
Regd Number- WB20TF3904(valid from 16th Dec 2008 to 15th January 2009)
WB52G4910(Permanent for 5 years)

But I have not yet received the user
manual of the car.I am continuously calling Mr.Debraj
Saha, asking him to deliver the user manual.But he is
telling me that he will send the manual to my postal
address or himself will carry it to my elder sister's
in-laws house as he(Mr.Debraj Saha)stays near. But he
is showing too much laziness to do that.That is very
much irritating to me because without this manual I
can't take the proper maintainance of my car.It was
promised that I will get the user manual within a week
after the date of purchasing(14th december, 2008).But
till now I have not received the manual.I am quite
frustrated with the behavior of the sales person named
Mr.Debraj Saha.As the days passes he is trying to
de-touch himself from us by not receiving the phone
calls.Infact the showroom DEWRAS GARAGE(from where I purchased my car)is so careless about the problem I am facing.I also wrote a mail to the customer care manager Ms.Rajni Khanna telling her about the same.He replied that I will get the manual by the next monday.But this promise also was not kept.

So, I am feeling so helpless and requesting you to look after my problem so that I can get the user manual as soon as possible.
Thanking you,
Ayan Chatterjee