[Resolved]  Maruti Suzuki — Low quality interiors and Rattling parts issue

Dear Sirs,
This is with regards to Swift Diesel ratteling issues.


We are group of 10 friends and are planning to do a bulk purchase of swift in next month. However are really put off the issues that you get right from the 1st km. And may be planning to get Getz if Maruti feels customers of India are of no importance but its high profits are, using its brand name for the same. We wonder how maruti wins J.D.Power Customer Satisfaction awards! Please look at the www.team-bhp.com/forums to see that almost every once is complaining the same and maruti is all loosing out to Hyundai who are bit pricy but give peace of mind and prove cheaper in long run. Check this link for all issue faced by diff. customers as well: https://www.consumercomplaints.in/complaints/maruti-swift-dzire-c42203.html

Have your engineers look at the forum below. About 90% of people in India are complaining about poor quality parts/ratteling issue as soon as it comes on road/high price etc.http://www.team-bhp.com/forum/test-drives-initial-ownership-reports/35441-sw...

Swift is indeed a great car that is now in line of being throw out by Getz diesel due to low quality of parts used and parts ratteling issue right from the first day of purchase. Sir please help and get your engineers to work in this regard.

I hate to see India's best hatchback being beaten by a ugly looking korean model(getz D). Availibility is not an issue now but swifts build quality and horrible interiors are. Please revive it without increasing the price further and show the world that Maruti has power to provide world class products.


Sir to summerize: the complaints against the quality / pricing and market monopoly are brewing anger amongst indians to such a high level that one day media might bring the entire picture in front of public and we might see the pride of india into more trouble. We do not want Govt + Indian Consumer forums to file a legal action or similar against Maruti for the same and create more trouble of Maruti and its patrons the way it happened with GM and Ford in their nations some time back.

Please help and action asap in this regard.

Thank you,
Regards
Anand Bangalore
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Aug 14, 2020
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