[Resolved]  Maruti Suzuki Esteem — service related and spare parts

MarutiSuzuki — SPARE PARTS NOT AVAILABLE

Dear Sir,
I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog (Dealer of Maruti Udyog Ltd.), AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?
Hope, considering the gravity, your action would be prompt at your earliest convenience.

Thanking you.
Yours Sincerely,
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-[protected]. EMAIL: [protected]@rediffmail.com
Dear Sir,

I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?

Hope, considering the gravity, your action would be prompt at your earliest convenience.

Thanking you.
Yours Sincerely,
Dated, Agartala, The 6th Nov. 2008.
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-[protected]. EMAIL: [protected]@rediffmail.com
Dear Sir,

I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10/2008) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10/2008. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.

Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not ?

Hope, considering the gravity, your action would be prompt at your earliest convenience.

Thanking you.
Yours Sincerely,
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-[protected]. EMAIL: [protected]@rediffmail.com
Dated, Agartala, The 12th Nov. 2008.

Maruti — bad service & parts problem

I have maruti alto car. in my car catalic convertor is destroyed. i took 5 times my car to maruti showroom in city. but they repair silencer everytime & change a part of silencer in warranty period instead of catalic convertor. now my car warranty period is over & problem of my is still. i am very puzled.

maruti and its dealer are really fraud i am also sufferer with JAGMOHAN MOTORS BHIWANI frauds with me and using DUPLICATE ENGINE OIL FOR SERVICES be aware from this thief of BHIWANI

mr. deswal is right every body who have maruti brand is the same i think maruti compani and dealer are both cheating type nature with consumer because maruti does not take any action against this cheater JAGMOHAN MOTERS LTD.BHIWANI

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Esteem 2004 — Bad service

Sir, We baught the 2004 model second hand car from Sai service (Verna) from Mr. Prashant for 2.4 lacs. till date we are promised the car registration. We have done the insurance without it anyway. what if we want to sell it again?.
We spent a lot of money on every repeated service, since my wife have no idea of car and I am abroad.
Now, regarding maintenance is a disaster in Goa. Every staff in-charge feels that the other person on duty is suppose to write the sheet. Mr Nausad says it is Pateel, Pateel will say it is Maruti Pateel, M Pateel will say it Yaswant, jaswant says he is on leave and so on. instead of collecting the car and chasing which is not far away than 2 kms.
this lazy attitude should be stoped. But I feel this lazy attitude is from top to bottom. at least this is my feeling since I baught the car.
This is the slow poison for Maruti and also the Goans are learning the migrant's habbits.
it will kill maruti as there are new foreign players in the market.

main problem is they not proper fuel filter and that cause my car is suddenly stop(car engine stop) on drive car and we also out from some time very dangerous condition like accident because car suddenly stop while driving.

the fuel filter thy have provide that not properly fit on engine that way air was enter in fuel filter and engine shut down at once of second.

they have no proper spar that way we have to facing this problem and Maruti have not given us answer properly for that situation.

in this condition maruti authorized work shop can not take this care for repair because they have no spare parts.

please check image that parts that maruti haven't.

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