[Resolved]  Maruti Suzuki Swift Dzire VDi — ABNORMAL TIRE WEAR

To,
Pankaj Narula(Chief General Manager (Service)

Hello I am Bishir P.R, from Erattupetta in Kottayam(DIST)Kerala.I am an owner of Swift Dezire VDI(Reg. No of the vehicleis KL35A-4627) this is my third vehicle from Maruthi.I purchased it in January 2009 from POPULAR VEHICLES AND SERVICES LTD.,Kuttukaran Centre,MAMANGALAM(Dec: 2701).
Chassis NO. 148891.Engine No 1160806.I Serviced my vehicle in INDUS MOTORS COMPANY PVT LTD, MUVATTUPUZHA)(completed third service yet).

I have three serious complaints in my car.
1) Abnormal tire wear in front left side.One tire is already damaged in 7000 K.M and another one is also wearing (presently it run 13065 K.M).I already complainted this three times(last complaint given in date 16th November 2009, customer ID: [protected] ) and checked upto 3 days, they told me Maruti not give the technical problem solution till now.

2) When the vehicle is in running, to shift the gear from 5th to 4th, then suddenly the engine off., especially applying clutch in 5th gear to 4th.this complaint will makes accident in running because we lose all controle in brake stering etc..

3) The Window glass of Back Left side make some Noise in running, Several time I pointed it and they cleared, but after one or two days the same problem is repeating.
This problem give irritation and affect the travelling comfort.

I told this complaint several times seriously but the service provider cannot identify or clear it, more than three times i gave my vehicle to check the problem.Now this complaint is breaking my peace of mind, I am sure they cannot clear it without your involvement.So you should take immediate action to solve this complaint as very seriously.This is my last way to approach the problem and I am stopping my letter with an expectation of an appropriate quick action from your side. Thanks From,
REGISTERED OWNER CURRENT USER
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BISHIR P.R AKSAR KOYA
PAZHAYAPARAMBIL HOUSE MUKKANNIYIL HOUSE
ERATTUPETTA.P.O KADAVOOR P.O
ERATTUPETTA PANAMKARA
KOTTAYAM Dist ERNAKULAM Dist
KERALA. KERALA
MOB: [protected] MOB: [protected]
EMAIL: [protected]@gmail.com