[Resolved]  Maruti Suzuki Wagon R — Fraud showrooms

Address:New Delhi, Delhi

Dear Team,

This is to inform you that i purchase a new WAGNOR LXI from your respective showroom from (MARUTI SHOWROOM MAGIC AUTO) DWARKA on Aug 06 2011.But i have lot of complaints against this showroom.

Complaints are as follows:-

1) Showroom executives doesn't know how to speak with our customers, and i think they all are behave like .i already register same issues in your quality sheet by the time of purchase , but i think due to this culprate guy (Thakur) they can't provide you the same.

2) One executive MR THAKUR ([protected]) working with maruti Magic auto Dwarka he wants my VOTER ID CARD for vehicle registration for one day .after one day i ask for my voter id card firstly he sad give me 5000 rs for new car party when i m denied he completely sad he dont have my voter id card and use abusive language with me .

4) The below mentioned guy (thakur) commited me to give five accesiories with new car when i make full payment he denied there is nothing free with this car this is completely mis-selling of your product .and this is also to inform you that i m not intersted to buy maruti i m interseted in I10 hyundai but maruti guys convence me for the same so i will decide to buy the same car (wagnor-lxi).I ask one simple question from you maruti guys you know how to treet with the customers.you can't give me a free car i will purchase from your company on rs 4 lac.

5)I completely dis agree with this type of services and i file a legal complaint in consumer court against the respective showroom executive ( thakur) because of this i have lost my voter id card ,.

Dear Maruti Team:- Request you to kindly arrange my voter id card from (Mr Thakur) and give me a appology letter for the same from magic auto .and take serious action against Mr thakur and for your information your quality guys who sitting there as a dummy.please share feedback with your team also.

Request you to kindly arrange a call back or send my voter-id card to my address .also let me know how many days you will take for the same.

An early response would be appreciated.

Regards,

PARAM
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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