[Resolved]  Mega Cabs, Kolkata — Tampered Meter

I have booked Megacab on 05/08/2011. I have received booking confirmation number B000071. On the date of journey i.e on 07/08/2011 before 20 mins of reporting time Mr Dev called me saying that your booking has been cancelled as there is breakdown in the car so take another car. Then he again exclaimed that due to heavy rain I am unable to provide the cab. When I asked that Megacab should inform me atleast 2-3 hour before and not at the nick time. I know the whereabout of maximum drivers of megacab and also intimated to my friends at Ballygunj who confirmed me to find the actual reason. He also informed that if Megacab got another customer of long journey he cancelled the booked one which will be less profitable. I have to board the train . Then what is the sense in paying booking charges, extra premium charges to all these greedy people. My questions to the Megacab are to show such cancellation policy, time gap of cancellation intimation, arranging another cab for the customer. What will happen if customer cancelled the booking before 10 mins or 5 mins, then they will not get the customers who will quench their bloody thirst for money. I have determined to file a suit against this cancellation not for any benefit but to teach such type of service providers to provide service otherwise quit. I shudder to think what will happen in case of emergency or medical case. They should keep the additional vehicle. If I am unable to solve the issue I promise the Megacab, he should be ready to cancel the booking from customer on each day.
Shame on such organisation.

Dhiraj Mehra

DO NOT book MEGA CABS for short trips. They will cancel anytime.
DO NOT book MEGA CABS for important trips.

Same story, that the "CAR HAS FACED BREAKDOWN". THIS IS COMMON STORY FOR REJECTING TRIPS at LAST MINUTE.

TRUTH IS THEY ONLY WANT PICKUP AND DROP TO AIRPORT FROM LONG DISTANCES.
THE CALL CENTER PEOPLE SUPPORT THEM IN THIS.

I faced the same thing today. 2-Feb-2012. Booking no. B000316. Pickup was at 5 AM in morning from near Hazra to Howrah.

The worst part is they did not even call me. Instead I had to call them at 5 AM.

I caught that it was a lie. They said the car was near airport and faced a breakdown at 4:45 AM.

Common Sense: How can you ever reach near Hazra, South Calcutta at 5AM reporting if you are near airport at 4:45AM ??? It simply means that the car was never coming for me.

Mega cab Kolkata is the worst!!
They told me cab will hold up to 3 large international bags, when the cab came the trunk was customized and wouldn't hold more than 2. Cab driver wouldn't adjust additional bad (medium one) anywhere inside, and the operator kept telling me he can't argue with the driver.
Took another cab ultimately, but unbelievable service !!!