[Resolved]  Mochi Shoes — Bad Quality of Shoes

Address:Gujarat

I had bought a pair of shoes from Mochi shoes (Baroda, Gujarat).
Since I already had another pair of shoes with me I did not use the new ones bought from Mochi for approximately 5 months.
Now on 16th of Oct 2010 I started using the new Mochi shoes.
Within 10 days the sole started tearing off and there were a lot of crimples in the shoes.
Today when I took them to the shop their executive Mr. Nasir told me that their shoes are made in such a way that if I dont wear them and keep them packed this will always happen. Also their owner Mr. Huzefa was very rude and said that no matter what they will not replace the shoes and informed me that this type of problem will always happen in Mochi shoes if we dont wear them.
My name is Farhad Wadia and my contact number is [protected].
I wish to launch a complain against their baroda office.
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Aug 13, 2020
Complaint marked as Resolved 
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I bought a pair of Mochi footwear three months back. Its hardly been used as i have other pairs of footwear. Still, it didn't last long. The sole came off and can't be used now. When you buy expensive footwear, you expect quality.
Mochi (mumbai) -the brand it self carries so much of prestige and comes with quality, recently i bought myself a pair of mochi ballerina's and seemed all nice and pretty well fitted but the day i wore it ...i got such severe shoe bites. the back covering of the shoes are so hard it has literally scraped of my skin from back while i walked i thought it usually happens whn u wear a new shoes, but never expected such horrible bites and zero wearing comforts...i hav dumped my shoes in the rack and shall never purchase any shoes from mochi...as i believe they lack in quality of making.
I bough a pair of Mochi footwear from their Hyderabad outlet in Sale. I did not use it immediately since I had other pairs. After about 6 months when I took it out for wearing, the upper layer came off. I somehow managed for full day in office but by evening the sole itself came off. So, my footwear did not last even for a day.

The price tag (still on the bottom) says its for Rs 890. And I bought it at 50% sale, so it costed Rs. 445 to me. My question - Is Rs 445 not enough to get a footwear which will last for more than a day?

Attaching the picture. So, the outside dark brown border is what is left from the entire brown base which came off today on first use. I wish I had taken before picture of this footwear.

But I do have a few more new pairs from Mochi. Will be careful to take before pictures before I start to use them.

I am a big fan of Metro shoes. Just for a change I tried Mochi, but the experience was really bad. Worst part, I have 3 more new pair of Metro shoes with me :(

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