Axis Bank — misuse of ATM and unsafe access of Card

Address:

Moradabad, Uttar Pradesh

I have an ATM card of Axis bank.On 23 Feb 2011 I forgot it in the ATM machine of Axis bank at 9 batallion P.A.C. after deducting the money at 01:52 PM.It was collected by some one and the shopping of Rs. 13365 was done from Vishal Meaga Mart,Kanth road Mbd(03:31PM)for Rs.499,from Globus Outlet,Westend Mall,Ramganga Vihar,Mbd(04:05PM)for Rs.2298 and then from Reebok Store Pili Kothi Moradabad(04:46PM,07:32PM) for Rs.3709 and Rs.6858 respectively.At 08:10 when I come to know abt the card I informed the Bank to block the Card.WOn the next day when I went to Police Station they didn't lodge my complaint and told that tell me the places from where the shopping was done.I told them all the information on 25 Fe4b but nothing has been done till now.i provided them a person also who was the next to me in the ATM at 01:53PM.I also told them the shopping details(4 Reebok shoes of size us-9 and10,2 Denims of waste 30 blue colour,1 cargo of waste 34,brown colour,1 formal trouser).The man in the doubt is a PAC Constable whose name is Sanjeev Kumar,COnstable No.-12187,D-company,9 Batallion PAC,Moradabad.The police neither registered my complaint nor they tried to find out the cctv footage of Axis Bank ATM,Vishal Mega Mart,Globus Outlet.
I request you for registration of my complaint and proper action so that my money can be recovered.
I also want to comlaint against the Axis Bank why the not provided a password in shopping with the card.I also want to complain against the reatil stores that how they can receive the card without ID proof.
A/C no.-[protected]
Axis Bnak Moradabad