[Resolved] MTNL — Very Slow Triband Connectionn | |
I have an MTNL triband connection since October and i was having well and fine speed of transfer rate of about 100 Kb/sec but it just came till my first bill took to generate and after that i have got my internet speed of just about 10 kbs/sec so it dropped about 10 times and i am suffering from it a lot i have got mental tension of it i am not able to surf my net properly i am not able to complete my work in time i have talked about it to the area had there Mr.Yadav he didn't solved it i have talked to Line head in AKL-4 Mr.Yadav he also haven't solved they gave that responsibility to Mr.bhau taking care of net but he said me that i will check it and reply to you but its 4 months since my follow ups not sort of reply from them and sort of issues being solved they are just moving me from here to there.i just want to know if will get my speed what i was getting in first month or not i have lost of about 10000 rs in 4 months at speed of just 10 kb while could have got any other connection of this speed a 4 times less.I need the proper speed of what i am paying i have having bill plan of 2500 monthly and my MTNL no. is 28083256 in kandivali west Mumbai. and my contact number is[protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
MTNL has suddenly become very slow, They have started providing just as much speed as the plan one takes. I am on the 999 plan (256 kbps unlimited) 3 months back when i got the connectionm y download speed was 200kbps but now its only 29kbps. That is the maxx it goes to. After complaining and following up continuously i found out that the internet head at my cumballa hill branch says this is what u will get i[censored] want more then change ur plan,
MTNL sucks, any better options in south mumba??????????????
contact me on [protected]@gmail.comi
MTNL sucks, any better options in south mumba??????????????
contact me on [protected]@gmail.comi
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
I had registered a lot of complains of my Garuda Internet & phone connection in customer care. But there is no result, they are very loose & neutral towards their duty/work. My Internet is too slow that i can't open a simple and a single website like yahoo, google homepages. But still I pay a bill of large amount in every month on time. Because I have a unlimited plane of internet whose bill is fixed. Why I'm not getting the proper service, my money is going to waste.
Also I can't get the plane of Broadband connection, that is a second option. Because the wiring service in our locality is very poor. Their is no "DP connection" in area.
...this is the service of MTNL.
Sudhakar Goswami.
[protected],[protected]
New Delhi.