[Resolved]  MTNL Dolphin Trump Prepaid — 3g jadoo internet speed very low [protected]

Address:

Mumbai Suburban, Maharashtra

dear sir, i had purchased mtnl 3g jadoo service sim card with mobile no - [protected] for high speed internet. initailly its performance was good but after finishing my month validity enquired mtnl call center on 1503 about new plans. i was told to recharge with 98rs which provides 1 month validity and 1gb data usage free. after i did the said recharge my speed of 3g got changed to 2g which was very low to surf. i was given wrong information from the call center and even after that i have given several complaints for the same to call center to look into the problem of less speed but always the staff says there is network problem in this area from 2-3 days. i have made 2-3 times recharge of 250 rs for 3g data plans but every time my amount gets wasted as there is no speed and validity gets expire in a month. Pls help me to solve my problem of low speed and recover my loss of the voucher i recharged and not used.