[Resolved]  MTNL Garuda — Received Payment twice for the Same Month Bill

Attached the Whole Mail Conversation below
[protected][protected][protected]-----


Dear Sir,
For Garuda billing or payment related queries please write to :-
A.O.(TR) Garuda, 3rd floor, Bandra Kurla Complex, CST Road, Kurla, Mumbai-400 051 or CONTACT 1502/



With Regs,
MTNL IBPS Team.

----- Original Message -----
From: "Aravala, Srinivas"
Date: Monday, July 13, 2009 11:50 pm
Subject: RE: RE: Payment Complaint.

> Hi Team,
>
> As I have got a mail below saying that my payment is updated but I
> don'tknow where it has been updated . Because for the month of June I
> have payed sum of 669/-Rs(April+May) even though I have to pay 334/-
> only but the website says me to pay 669/-Rs, I was thinking the below
> payment will be updated in the next month Bill but its not reflected
> instead its asking me to pay 330/- for the billing period of June. It
> should be adjusted right? Please take actions ASAP. As it's not fare
> for charging twice to the custiomer for the same month bill.
>
> Reference No. IG07143871
> Debit Account Number[protected] Debit Branch URAN Remarks
> MTNL_MUM_GARUDA Payments Transaction Date 27-Apr-2009 Amount INR
> 328.00 Status Success Reason Completed Successfully
>
>
> Attached bill generated from the net, please update the latest one and
> revert to me. Thanks.
>
>
>[protected]
> Srinivas
>
> -----Original Message-----
> From: [protected]@mtnl.net.in [mailto:[protected]@mtnl.net.in]
> Sent: Saturday, June 06, 2009 3:16 PM
> To: Aravala, Srinivas
> Subject: Re: RE: Payment Complaint.
>
>
>
> Dear Sir,
>
> your payment is updated.
>
>
> With Regs,
> MTNL IBPS Team.
>
> ----- Original Message -----
> From: "Aravala, Srinivas"
> Date: Monday, June 1, 2009 6:20 pm
> Subject: RE: Payment Complaint.
>
> > No actions till know please revert.Thanks.
> >
> >[protected]
> > Srinivas
> >
> >
> > -----Original Message-----
> > From: [protected]@mtnl.net.in [mailto:[protected]@mtnl.net.in]
> > Sent: Wednesday, May 27, 2009 12:12 PM
> > To: Aravala, Srinivas
> > Subject: Re: Payment Complaint.
> >
> >
> >
> > Dear Sir,
> > your mail has been forwarded to concern section.
> >
> >
> >
> > With Regs,
> > MTNL IBPS Team.
> >
> > ----- Original Message -----
> > From: "Aravala, Srinivas"
> > Date: Tuesday, May 26, 2009 10:38 am
> > Subject: Payment Complaint.
> >
> > > Hi
> > >
> > > My MTNL Number is 22944883 and Account Number is [protected] . I
> have
> > > paid the bill for the Billing Period[protected] to[protected] an
> > amount> of 328/- through http://ibps.mtnl.net.in/mtnl/garudabill
> .
> > The amount
> > > got debited from my SBI account and
> > >
> > > the reference details are below but the same amount is not
> > cleared in
> > > the current bill . Please look into the same ASAP. Thanks.
> > >
> > >
> > >
> > > Reference No. IG07143871
> > >
> > > Debit Account Number[protected]
> > >
> > > Debit Branch URAN
> > >
> > > Remarks MTNL_MUM_GARUDA Payments
> > >
> > > Transaction Date 27-Apr-2009
> > >
> > > Amount INR 328.00
> > >
> > > Status Success
> > >
> > > Reason Completed Successfully
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > Regards/-
> > >
> > > Srinivas Aravala