[Resolved]  Mts — disconnection of postpaid service

help me 2 disconnect mts postpaid mblaze..

I wish to deactivate the mts mblaze no: [protected]
I wrote to the customer care department and they never responded. When you need to buy theirs, they constantly trouble you with calls. But once we wish to disconnect they dont respond.

I want to deactivate my mts connection with number [protected], i took this postpaid data card 2 weeks ago but i want to cancel the same due to personal reasons. I have been told by customer care i must use the data card for 3 months minimum. I didn't signed any agreement to mandatorily use the service for 3 months, and also i paid Rs.1000 for data card.

Why should i use the data card for 3 months mandatorily. i should be able to disconnect when ever i want by clearing the dues.

Please call me to resolve the issue, i called customer care and sent mail to [protected]@mtsindia.in but got no resolution.

Please call me and help me to resolve the issue.

Hi friends

I also got frustrated with MTS customer services, I raise a complaint before 15 days for poor signal. Till now no one came to test the connection. When I checked the customer care, their only dialogue is "sorry for the inconvenience" and no more improvements.

I am closing this connection this month end. my DC number is [protected].

Regards
Flower Singh

MTS no 1 fraud company. Worst customer service ..NO quality technical team.
They will [censored] Customer happiness .

I want to disconnect my mts number [protected] due to lost dongle, and my mobile number is [protected]. Kindly share me procedure

I got a MTS post paid connection. After a month, the service disappeared, no signal, Internet dongle also stopped giving "network available" signal. When i called the customer care, they advised me to try inserting a microSD into the slot available i the dongle.

Gullible as i am, or rather believing a customer care executive, i did as instructed. But i was told, later that the process has no consequences for retrieving connectivity. Add to that, the MTS outlet, from where i bought the MTS connection/dongle shut down its business in my locality without any traces. Consequently, i can not avail the 1 year warranty of the Dongle replacement since the outlet winded up its business unless, as told by customer care executives, I go to a MTS service centres which in itself is impossible to be located.

If the internet services were not provided due to fault in the dongle, I fail to understand why am I being charged for the same for the period when the services was not provided. A request to look into the matter was given but got no reply. I was told that a technician had come to my address to look into the matter. However, I was never visited by such technician; and neither did I receive a telephone call for this nor the Gate entry at my Residence Premises show the same (Entry at our premises is strict so any such visit by MTS could not have been missed it).

I had requested for a disconnection with a sad compromise to forfeit my security for the dongle since I am too busy to visit MTS service centers which, in any case is impossible to locate. However I am, rather told to clear my dues before disconnection process is activated. It is nothing but a corporate loot of a customer to coerce him into paying for something/services which he was not provided with in reality; and to not have initiated disconnection process when requested. Government of India should look into "fraud" committed by MTS.

My MTS No. is [protected]. I once again request MTS to immediately disconnect the service and cancel all financial liability it seeks to recover from me since I have not received any such services against which the due is sought to be recovered; and I have already lodged a compliant of the same with the condition for immediate disconnection if the issues were not resolved.


John Mai

I got a MTS post paid connection. After a month, the service disappeared, no signal, Internet dongle also stopped giving "network
available" signal. When i called the customer care, they advised me to try inserting a microSD into the slot available i the dongle. Gullible as i am, or rather believing a customer care executive, i did as instructed. But i was told, later that the process has no consequences for retrieving connectivity.
Add to that, the MTS outlet, from where i bought the MTS connection/dongle shut down its business in my locality without any traces. Consequently, i can not avail the 1 year warranty of the Dongle replacement since the Outlet winded up its business unless, as told by customer care executives, I go to a MTS service centres which in itself is impossible to be located.
If the internet services were not provided due to fault in the dongle, I fail to understand why am I being charged for the same for the period when the services was not provided. A request to look into the matter was given but got no reply. I was told that a technician had come to my address to look into the matter. However, I was never visited by such technician; and neither did I receive a telephone call for this nor the Gate entry at my Residence Premises show the same (Entry at our premises is strict
so any such visit by MTS could not have been missed it).
I had requested for a disconnection with a sad compromise to forfeit my security for the dongle since I am too busy to visit MTS service centers which, in any case is impossible to locate. However I am, rather told to clear my dues before disconnection process is activated. It is nothing but a corporate loot of a customer to coerce him into paying for something/services which he was not provided with in reality; and to not have initiated disconnection process when requested. Government of India should look into "fraud" committed by MTS. My MTS No. is [protected]. I once again request MTS to immediately disconnect the service and cancel all financial liability it seeks to recover from me since I have not received any such services against which the due is sought to be recovered; and I have already lodged a compliant of the same with the condition for immediate disconnection if the issues were
not resolved.
John Mai

I am using from 1year but it's not at all giving good speed I am suffering lot it's a waste of money & if I called to customer service they are telling we will improve the quality of network but still it's bad condition my mts number is [protected] & my contact number is [protected].
The service people r replaced my dongle at 3times but the device quality is very poor it will automatically switch off & it will on but signal is not capture I am very Unhappy with this...
Customer service also very bad because if call in morning or night time they will tell u can call in between 9 am to 6 30pm... so it's not possible to get in touch with mts... so please don't sujust to any one...

I want to get my MTS MBLAZE post paid services disconnected with immediate effect. My number is [protected]


Please call me

Ramesh.N
[protected]

I would like to disconnect my post paid connection due to very poor signal & very bad & poor services.we want to disconnect my post paid connection with data card. Kindly contact me.mts no - [protected]

Kindly cancell my mts m blaze wifi data postpaid data connection, my account number is[protected]. please do earlier.

Hi

My Name is Rajender Kumar Sharma and My device number is [protected]. Now, I want disconnect this MTS wi-fi dongle connection.I had check with local authorise MTS store, they are not giving proper response to me. I will not pay for upcoming months this connection.because for last one month without using because your card is not working. Your call centre services is pathetic. If your not disconnect this connection, i am not responsible to pay for this.So kindly close this account and better smooth operations.

Thanks
Rajender Kumar Sharma
[protected]
Complaint no. JUN/9665 dated 16.6.2015

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My number MTS number is [protected], and also I had paid an amount of Rs.500 as deposit at the time of getting the connection, which was promised to be refunded at the time of disconnection, I have the bill for the same.

Kindly do the necessary ASAP else I;ll have to approach legally.

Please call me

Regards,

Karthik Somanna
[protected]

I want to deactivate my MTS MBLAZE data card no-[protected] .when i brought to data card company asked me 40 gb unlimited plan from 999 with no day night condition. but now comapnay asked 15gb day & 15 gb night . my conatct no-[protected]. this totaly froud company

I want to disconnect my MTS BLAZE connection, they advertised for incredible speeds, but till now I am unable to get 3g Speeds. Dosent matter how many times you call the customer care but they say that they are also helpless. Now when I want to disconnect the connection, they will try to make number of excuses and harass the customers, so that you change your mind for disconnection. Total rubbish and fraud company. I request you to kindly discnnect my connection immediately, otherwise I will have to go to consumer court because this tyoe of behaviour is totally un acceptable from a company


Number - [protected]


Mail - [protected]@gmail.com

i would like cancellation my mts data card and i am lost my mts data card this is my no [protected]

regards
kasi
[protected]

Worst service and customer relation.

I have taken the MTS connection in last year Nov and from that onwards there is not network in my home. I have requested to close the connection since i have not used single MB of data. They have forced me to pay the bills, since it is post paid. I have informed in next day of connection that there is not network and that is verified by their field engineer, still they forced me to pay the bills. I have paid the bill and waiting for closing the connection.

My strong suggestion not to take MTS connection.

i would like cancellation my mts data card no:[protected]

regards
Praveen
[protected]

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My number is mts post no [protected]
Please call me
[protected]