[Resolved] Mts — disconnection of postpaid service

MSX

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu

I have raised a complaint about two weeks ago and has not received any solution yet.

The complaint was on a disconnection of the MTS Mblaze postpaid service because of fail in address verification due to bachelor accommodation. In that case their representative should not have sold the datacard to me for Rs.1199 since he came to my residence and provided me with the connection, and he very well knew that was a bachelor accomodation and the connection will be debarred(As per MTS rule). After raising the complaint in the customer care with query no: C[protected] they told me that the tech support team will reach me for a solution and there was no feedback from their side.Since i wanted to know about the remedy and invested on the data card, I tried calling the customer care a couple of times whereas they say the complaint status is still open and the tech support team will get back to me and is two week past. Mean time I heard I can invest a security amount to retain my connection, but don’t know whom or where or how much to pay. Now I am provided with a bill of Rs.60 for my previous month usage(may be usage of three days).The customer service desk([protected]) is very poor, the worst i have ever come across in terms of their assistance towards customer(not in terms of politeness or sweetness of their voice but availability and the communication skills of representatives).

From my experiance i understand that MTS only wanted to sell a datacard for the avove said price and dont want the customer to be retained.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Ravinder Sajwan

i want to disconnect or deactivate my mts connection due to low internet speed and poor signal quality. my mts no. is [protected]

Ravinder Sajwan

I have been using it from few months & its giving very low speed regularly. I am not satisfy with the speed of my mts postpaid connecton. I would like to disconnect my post paid connection due to poor signal.My MTS no is [protected]
deactivate my connection please.

Anlin

from Chennai, Tamil Nadu

Hi MTS,

i need to disconnect my mts-postpaid connection as soon as possible. Please let me know the procedures.
MTS data card no: [protected].

PriySharma

from Mumbai, Maharashtra

I want to deactivate my Postpaid MTS Connection, I have been using mts broadband internet service since last 18th months, and i am not getting proper signal or network since last 4th months at my place. i have been struggling with the poor network connection last four months.

Details of MTS Number is:
Account Number: [protected]

MTS Number: [protected]

I'm not at all satisfy with the internet service provided by mts. so I want to cancel or deactivate my postpaid connection.

shivcharan333

from Delhi, Delhi

I want to deactivate my MTS postpaid connection. I am extremely disappointed with the service and MTS internet network connection which allow very low speed. I would like to disconnect my post paid connection due to poor signal.My MTS no is [protected]. please do it quickly as possible.

cj420

I want to deactivate my MTS wifi Mblaze postpaid connection plz give me way to out of here.
my no [protected]
MTS data card no [protected]

kuswaha

i want disconect my MTS MBLAZE POSTPAID data card my data card no. [protected] plzzz contect me my no. [protected]

arjun g.n

Hi, I would like to deactivate my mts mblaze temporarily. Pls guide me trough the process. My contact number [protected]
mail id: [protected]@gmail.com
mts dongle number: [protected]

arjun g.n

this is fake, After my complaint registration I received a call from +91 [protected] and the ******* person is directly asking my bank details. BEWARE OF SUCH FRAUD CALLS!

kumudp

from Sikandra, Uttar Pradesh

I wan to disconnect post paid data card services of number [protected]. I have cleared all the dues(you can check). from next time onward i don't want any bill generation for this number. other i have to go to consumer court.

Regards,

Kumud Pandey

[protected]

kumudp

from Sikandra, Uttar Pradesh

anand appu

i need to disconnect the MTS post paid connection Number [protected]

Pallabi648

from Gurgaon, Haryana

Hi,

Can anyone please tell me what is the process of deactivating my MTS account?
The customer care does not help at all.
My MTS number is [protected].

Thanks
Pallabi

Raghavendra Balamurugan

from Vijayawada, Andhra Pradesh

I want to deactivate my MTS ultra wifi Mblaze postpaid connection.I am extremely disappointed with the service and will always regret taking a MTS internet connection.
I have settled all my dues. I wish my disconnection would be asap without any further hassles.
Kindly contact me and lets settle this issue once for the last.

Raghav
[protected]
[protected]@gmail.com

santhoshiguggul

from Bengaluru, Karnataka

I wan to disconnect post paid data card services of number [protected] and
. I have cleared all the dues(you can check). from next time onwards i dont want any bill generation for this number. other i have to go to conumer court.

Kalpana Nandan

from Kolkata, West Bengal

Due to personal reasons I want to get my MTS post paid services disconnected with immediate effect. My number is [protected] alternative no is [protected].

Please cooperate with my request.

Srijita Nandan

kdutta76

from Kolkata, West Bengal

I am moving to the different country for six months. So please cancel my MTS connection of number - [protected] from 08/07/2017 onwards.
Send me the invoice for usage till today. I won't pay any amount which is charged after today.
Please do not make any call in my mobile. Communicate only through email.
I have sent the same details to email ID [protected]@mtsindia.in .

osatwal

from Chakia, Bihar

hello
I want to disconnect my mts data card no.[protected] due to poor service plz call me as soon I am telling 2-3 times to your agent about disconnection of my no.

Rahul osatwal
[protected]

prabal tiwari

i want to deactivate my connection [protected] and u can contact me on [protected]

npk2001

from Bengaluru, Karnataka

I want to cancel my MTS postpaid datacard connection. As there is no signal at my location I am simply wasting 1079 Rs. every month. I tried calling customer care number but it says the number is temporarily out of service. I need to freeze my account and clear the outstanding. My data card number is [protected] and my email id is [protected]@gmail.com