[Resolved] Nikon India Private Limited — SERVICE COMPLAINT | |
I had brought a Nikon L10 Digital Camera on 15-AUG-2008 from Big Baazar, Panipat. This product came with a warranty of 1 + 1yr . I have given the product for repair since the camera went dead.Because i have few warranty time now. Please do the needful. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 36 Comments | |
Comments
sir, I bought A nikon L 310 on 12.10.2012 from Priya Lal Agra UP India. when I take the picture of moving or shaking object the picture is badly blurred. When camera is in shaking position picture is very blurred. anti shake function is on. our most of the pictures are blurred or shaked. We have done all the setting. In full Zoom picture is always bad say invisible. Later my friend bought the same camera the same problem happened. We are very puzzled. plz do the needful.
From
Uttam Chandra Goyal
[protected]
From
Uttam Chandra Goyal
[protected]
Sir, I have a Nikon Camera S52. In Feb 2013 the battery case got damaged.I went to one of your service centre at Ranchi (Cinema Cinema Service centre). They got it repaired. But during delivery I checked and found that my memory cards that I had been using namely SANDISK 2 GB and KINGSTON 4 GB stopped working. The service Engineer named Mr.Ranjeet argued with me very rudely and tried his best to put all blames on me saying it might be defective before handing over to service centre.He further added, "your problem was battery case and that has been changed. We are not responsible for this new problem.It seems motherboard is defectice and you will have to pay all the expenses for the replacement of this motherboard." I said "My memory cards were well accepted by my camera that I can very strongly say as there are some snaps taken at your service centre on the day I came to handover my defective (battery case) camera. And that time you had told me that after replacement of defective battery case software will be updated" . And that time Mr.Ranjeet had given me the estimated cost of around Rs.1600/-( Battery case + software update + General cleaning)..He saw the snaps taken by himself on the first day by my camera which were still in the memory cards and then only he took back the camera for further checking with long face. He finally called me on 22.04.2013 and handed over the camera. I checked it in his centre only and found that 2 GB SANDISK memory card worked but 4 GB KINGSTON did not work.I again made complaint. This time his reply was, " S52 model does not support 4 GB memory card." I objected since I had been using 4 GB KINGSTON since last two years.He didnot accept my point. I asked him to give me in writing that S 52 model does not support 4 GB memory card. He was not ready to do that.He asked me to talk to NIKON CUSTOMER CARE Toll Free No. [protected]. And they again forwarded the call to certain expert at GURGAON (INDIA). That expert from GURGAON asked me to refer the USER MANUAL page No.112 where it says only SANDISK, TOSHIBA and PANASONIC 4 GB memory cards are tested and approved by the Company for use in this camera. As now I am having KINGSTON 4 GB memory card at present, I stopped the matter. But I will get a new approved memory card and will check with my camera.This is my first interaction with NIKON SERVICE CENTRE and it has shaken my faith on NIKON, so renowned International Company.Is there any standard criteria to setup a NIKON service centre ? I have some doubt about it in this matter at least for Ranchi Service Centre . NIKON should take necessary action.
My Service Order No. was RNC-002206 dated 16.02.2013.
Raimax Toppo
Lalpur, Ranchi
[protected]
My Service Order No. was RNC-002206 dated 16.02.2013.
Raimax Toppo
Lalpur, Ranchi
[protected]
Sir, I have bought nikon coolpix s-6400 in 27Jan.2013 but these camera according to brand name not performing bcz it's battery bakeup very poor.I have never taken photo memorable moments bcz at that time battery become fully discharge but today camera became out of order, on/of not functioning & memory card picture not displaying in screen.So suggest me and provide service center for making a faith in brand of nikon .Do needful urgently bcz in next week reqired camera for picnic.
With regard
Ravindra gupta
[protected]@rediffmail.com
[protected]
Jammu
With regard
Ravindra gupta
[protected]@rediffmail.com
[protected]
Jammu
I had purchased NICKON COOLPIX 9300 from ALPHA Vile-Parle West Mumbai, Six month back (=April-2013)
I am suffering from great inconvineous with that as I am on Tour & the camera is not switching on.It shows in local shops (during Tour) they says Camera suspected faulty. My Camera Sr No[protected].
My mail ID- vilas.[protected]@yahoo.com
Kindly, guide me through mail.
I am suffering from great inconvineous with that as I am on Tour & the camera is not switching on.It shows in local shops (during Tour) they says Camera suspected faulty. My Camera Sr No[protected].
My mail ID- vilas.[protected]@yahoo.com
Kindly, guide me through mail.
Camera Cool pix S5220
I have purchased a Nikon coolpix Camera No.11001761 dated08/Jun/2013 from your dealer narmada art gallary gondia maharashtra India with warranty. It was used for 2 days. Suddenly it has stopped working and doesnot start. its display was all right . Camera was send to service centre nagpur. they called and said that its display is broken. they were charging 9000rs for repairing and camera was of 8500only.
Thanking you and awaiting favorable reply. Shrajas Suneri, kirnapur Balaghat (MP)India
Email [protected]@gmail.com
mob. no. [protected]
I have purchased a Nikon coolpix Camera No.11001761 dated08/Jun/2013 from your dealer narmada art gallary gondia maharashtra India with warranty. It was used for 2 days. Suddenly it has stopped working and doesnot start. its display was all right . Camera was send to service centre nagpur. they called and said that its display is broken. they were charging 9000rs for repairing and camera was of 8500only.
Thanking you and awaiting favorable reply. Shrajas Suneri, kirnapur Balaghat (MP)India
Email [protected]@gmail.com
mob. no. [protected]
very bad service i have purchesed D 3100 SLR 2 months ago, only after one month i found booting problem and detoction of card tuble. my camera was sent by deler to nikon service center indore ( M P ) when it is given back after one month the i found same problum and my bussiness is suffring i can't do nothing because deler ( PHOTO MAKE shopping center KOTA Rajasthan ) is not helping me
Dear Sir
We are trusting the Nikon Brand Name and Product but your Authorised service centres are totally damaging the Trade mark of your brand name. Because when the customer was affected by unexpected product complaint, when they got unsatisfactory service from your Authorised Service Centre.
I have purchased new camera L610 at Chennai shop EXFILE Trading on[protected] vide invoice no.12487. The same was gave a trouble while taking snaps. Immediately I went to your Nikon Authorised service centre of Camera Service Centre at No.94 Purasawakam High Road, Chennai 600010. They have told me to repair the Camera L610 will take for 4-5 days and they were booked the Service Order Number CHN-007246 dated 04.09.2013. And I asked your authorised dealer why you are taking so many days to rectify your brand. They told me after registering the complaint only they will get the spares / component from the factory.
After 5days your service centre person called me to collect the camera, then I went to your authorised dealer to collect the camera. By that time while checking the camera condition is not working properly and they have requested to come and collect the camera on the same day by evening. Then I went there by evening and tanke few snaps at the shop inside itself and collected my L610 model camera since it was working properly. After returning to my home I was downloaded the snaps which was already taken.
I got shocked because of the snaps serial was very much difference from Number DSCN00229 to DSCN077166. This means it was confirmed that they are not changed the new spare/component. Event though you are spending lot of efforts to service your valuable customers to provide good service like this Authorised Service Centres is totally damaging/spoiling the GoodWill of the Company name and Image.
We are trusting the Nikon Company Brand Name, but you have to look in to this type of complaints when we are brought to your notice. Hence you are requested to kindly give a necessary instructions to the above Chennai Authorised Service Centre to correct my Camer Model L610.
We hope early action will be appreciated at an early.
Thanking you
A Sampath
Plot No.6 Sri Raman Salai,
Thanikachalam Nagar East,
Ponniamman Medu Post,
Chennai 600110.
Cell [protected]
Mail Id.sampath.[protected]@gmail.com
We are trusting the Nikon Brand Name and Product but your Authorised service centres are totally damaging the Trade mark of your brand name. Because when the customer was affected by unexpected product complaint, when they got unsatisfactory service from your Authorised Service Centre.
I have purchased new camera L610 at Chennai shop EXFILE Trading on[protected] vide invoice no.12487. The same was gave a trouble while taking snaps. Immediately I went to your Nikon Authorised service centre of Camera Service Centre at No.94 Purasawakam High Road, Chennai 600010. They have told me to repair the Camera L610 will take for 4-5 days and they were booked the Service Order Number CHN-007246 dated 04.09.2013. And I asked your authorised dealer why you are taking so many days to rectify your brand. They told me after registering the complaint only they will get the spares / component from the factory.
After 5days your service centre person called me to collect the camera, then I went to your authorised dealer to collect the camera. By that time while checking the camera condition is not working properly and they have requested to come and collect the camera on the same day by evening. Then I went there by evening and tanke few snaps at the shop inside itself and collected my L610 model camera since it was working properly. After returning to my home I was downloaded the snaps which was already taken.
I got shocked because of the snaps serial was very much difference from Number DSCN00229 to DSCN077166. This means it was confirmed that they are not changed the new spare/component. Event though you are spending lot of efforts to service your valuable customers to provide good service like this Authorised Service Centres is totally damaging/spoiling the GoodWill of the Company name and Image.
We are trusting the Nikon Company Brand Name, but you have to look in to this type of complaints when we are brought to your notice. Hence you are requested to kindly give a necessary instructions to the above Chennai Authorised Service Centre to correct my Camer Model L610.
We hope early action will be appreciated at an early.
Thanking you
A Sampath
Plot No.6 Sri Raman Salai,
Thanikachalam Nagar East,
Ponniamman Medu Post,
Chennai 600110.
Cell [protected]
Mail Id.sampath.[protected]@gmail.com
Dear Sir
We are trusting the Nikon Brand Name and Product but your Authorised service centres are totally damaging the Trade mark of your brand name. Because when the customer was affected by unexpected product complaint, when they got unsatisfactory service from your Authorised Service Centre.
I have purchased new camera L610 at Chennai shop EXFILE Trading on[protected] vide invoice no.12487. The same was gave a trouble while taking snaps. Immediately I went to your Nikon Authorised service centre of Camera Service Centre at No.94 Purasawakam High Road, Chennai 600010. They have told me to repair the Camera L610 will take for 4-5 days and they were booked the Service Order Number CHN-007246 dated 04.09.2013. And I asked your authorised dealer why you are taking so many days to rectify your brand. They told me after registering the complaint only they will get the spares / component from the factory.
After 5days your service centre person called me to collect the camera, then I went to your authorised dealer to collect the camera. By that time while checking the camera condition is not working properly and they have requested to come and collect the camera on the same day by evening. Then I went there by evening and tanke few snaps at the shop inside itself and collected my L610 model camera since it was working properly. After returning to my home I was downloaded the snaps which was already taken.
I got shocked because of the snaps serial was very much difference from Number DSCN00229 to DSCN07166. This means it was confirmed that they are not changed the new spare/component. Event though you are spending lot of efforts to service your valuable customers to provide good service like this Authorised Service Centres is totally damaging/spoiling the GoodWill of the Company name and Image.
We are trusting the Nikon Company Brand Name, but you have to look in to this type of complaints when we are brought to your notice. Hence you are requested to kindly give a necessary instructions to the above Chennai Authorised Service Centre to correct my Camer Model L610.
We hope early action will be appreciated at an early.
Thanking you
A Sampath
Plot No.6 Sri Raman Salai,
Thanikachalam Nagar East,
Ponniamman Medu Post,
Chennai 600110.
Cell [protected]
Mail Id.sampath.[protected]@gmail.com
We are trusting the Nikon Brand Name and Product but your Authorised service centres are totally damaging the Trade mark of your brand name. Because when the customer was affected by unexpected product complaint, when they got unsatisfactory service from your Authorised Service Centre.
I have purchased new camera L610 at Chennai shop EXFILE Trading on[protected] vide invoice no.12487. The same was gave a trouble while taking snaps. Immediately I went to your Nikon Authorised service centre of Camera Service Centre at No.94 Purasawakam High Road, Chennai 600010. They have told me to repair the Camera L610 will take for 4-5 days and they were booked the Service Order Number CHN-007246 dated 04.09.2013. And I asked your authorised dealer why you are taking so many days to rectify your brand. They told me after registering the complaint only they will get the spares / component from the factory.
After 5days your service centre person called me to collect the camera, then I went to your authorised dealer to collect the camera. By that time while checking the camera condition is not working properly and they have requested to come and collect the camera on the same day by evening. Then I went there by evening and tanke few snaps at the shop inside itself and collected my L610 model camera since it was working properly. After returning to my home I was downloaded the snaps which was already taken.
I got shocked because of the snaps serial was very much difference from Number DSCN00229 to DSCN07166. This means it was confirmed that they are not changed the new spare/component. Event though you are spending lot of efforts to service your valuable customers to provide good service like this Authorised Service Centres is totally damaging/spoiling the GoodWill of the Company name and Image.
We are trusting the Nikon Company Brand Name, but you have to look in to this type of complaints when we are brought to your notice. Hence you are requested to kindly give a necessary instructions to the above Chennai Authorised Service Centre to correct my Camer Model L610.
We hope early action will be appreciated at an early.
Thanking you
A Sampath
Plot No.6 Sri Raman Salai,
Thanikachalam Nagar East,
Ponniamman Medu Post,
Chennai 600110.
Cell [protected]
Mail Id.sampath.[protected]@gmail.com
Dear Sir,
I have purchased Camera NIKON S6150 on Date 21 /05/2012, Bill/Invoice/Camera number 71006528 throug cash of Rs. 8300/- . The camera delivered to me was defective.The Camera problem of Lens Error & Heng has been starts from 5th-6th day from the date of purchage, I have return the camera to comany ( its agent Arun kachar ( UNIQUE ENTERPRISES), A-4, Express Market, Ambedkar Road, Ghaziabad (UP), Mobile number-[protected]). I have repair Camera 4 times in your service centre at 39, Pusa Road New Delhi. But The problem was not solve after three times PCB Changed The agent was very harsh in word and refuses to replace my camera .The Camera problem is same. I have paid the amount and return the camera . Now i got harrasment .So please solve my Camera Problem, if My problem is not solve in 4-5 Days then I case to Consumar Court against NIKON.
Kinldy solve my Problem
Regards,
DINESH NAGAR
Mob- [protected]
[protected]
I have purchased Camera NIKON S6150 on Date 21 /05/2012, Bill/Invoice/Camera number 71006528 throug cash of Rs. 8300/- . The camera delivered to me was defective.The Camera problem of Lens Error & Heng has been starts from 5th-6th day from the date of purchage, I have return the camera to comany ( its agent Arun kachar ( UNIQUE ENTERPRISES), A-4, Express Market, Ambedkar Road, Ghaziabad (UP), Mobile number-[protected]). I have repair Camera 4 times in your service centre at 39, Pusa Road New Delhi. But The problem was not solve after three times PCB Changed The agent was very harsh in word and refuses to replace my camera .The Camera problem is same. I have paid the amount and return the camera . Now i got harrasment .So please solve my Camera Problem, if My problem is not solve in 4-5 Days then I case to Consumar Court against NIKON.
Kinldy solve my Problem
Regards,
DINESH NAGAR
Mob- [protected]
[protected]
Dear Sir,
I have purchased Camera NIKON S6150 on Date 21 /05/2012, Bill/Invoice/Camera number 71006528 through cash of Rs. 8300/- . The camera is in warranty period. The camera delivered to me was defective.The Camera problem of Lens Error & Hang has been starts from 5th-6th day from the date of purchege, I have return the camera to comany ( its agent Arun kachar ( UNIQUE ENTERPRISES), A-4, Express Market, Ambedkar Road, Ghaziabad (UP), Mobile number-[protected]). I have repair Camera 4 times in your service centre at 39, Pusa Road New Delhi. But The problem was not solve after three times PCB Changed The agent Arun kachar ( UNIQUE ENTERPRISES) is/was very harsh in word and refuses to replace my camera .The Camera problem is same. I have paid the amount and return the camera . Now i got harrasment .So please solve my Camera Problem, if My problem is not solve in 4-5 Days then I case to Consumar Court against NIKON.
Kinldy solve my Problem
Regards,
DINESH NAGAR
Mob- [protected]
[protected]
I have purchased Camera NIKON S6150 on Date 21 /05/2012, Bill/Invoice/Camera number 71006528 through cash of Rs. 8300/- . The camera is in warranty period. The camera delivered to me was defective.The Camera problem of Lens Error & Hang has been starts from 5th-6th day from the date of purchege, I have return the camera to comany ( its agent Arun kachar ( UNIQUE ENTERPRISES), A-4, Express Market, Ambedkar Road, Ghaziabad (UP), Mobile number-[protected]). I have repair Camera 4 times in your service centre at 39, Pusa Road New Delhi. But The problem was not solve after three times PCB Changed The agent Arun kachar ( UNIQUE ENTERPRISES) is/was very harsh in word and refuses to replace my camera .The Camera problem is same. I have paid the amount and return the camera . Now i got harrasment .So please solve my Camera Problem, if My problem is not solve in 4-5 Days then I case to Consumar Court against NIKON.
Kinldy solve my Problem
Regards,
DINESH NAGAR
Mob- [protected]
[protected]
I have bought Nikon D5200 on 26/09/2014 from a electronic shop at Cooch Behar (W.B). But in between only one month I found my camera is disputed. When I turn on my camera, it works automatically focus, flash, capture, menu, image display etc.. Nothing is my control. I can't do anything with my camera.
Plz, help me...
Name- Subhankar Dey
Subhash pally, Silver jubilee road.
Po+Dst- Cooch Behar (W.B)
Pin- 736101
Ph- [protected]
Email- subho.[protected]@gmail.com
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Plz, help me...
Name- Subhankar Dey
Subhash pally, Silver jubilee road.
Po+Dst- Cooch Behar (W.B)
Pin- 736101
Ph- [protected]
Email- subho.[protected]@gmail.com
sir my self advocate sourabh parakh sir maine nikon coolpix l820 jodhpur ratanada service center me on off problem ke leye deya tha
par warranty period main bhi mujhse 3000 Rs mange tho maine thik karne se mana kar deya toh mujhe mera camera pura tod kar dya gaya mere pas abhi bhi nikon service center ke sleep hai jis me cervice center me camera dete waqt mere camera me koi bhi break nahi tha ye bat saf sabdho me likha hai agar company mujhe mera camera thik nahi kar ke dete hai toh me us sleep ke sath company per court case karunga or mere pas service center mei se camera break halat me mujhe dete waqt maine video suit kar deya tha jo mein news and tv channel par de dunga ke company kis prakar froud karte hai fir bhi asha karta hu ke company mere request sunkar mujhe mera camera jis ke body pure taraha company service center ne break kar de hai mujhe badalkar new laga kar de deve or mere on off problem ko thik kar deve
gmail.[protected]@gmail.com
mo [protected]
par warranty period main bhi mujhse 3000 Rs mange tho maine thik karne se mana kar deya toh mujhe mera camera pura tod kar dya gaya mere pas abhi bhi nikon service center ke sleep hai jis me cervice center me camera dete waqt mere camera me koi bhi break nahi tha ye bat saf sabdho me likha hai agar company mujhe mera camera thik nahi kar ke dete hai toh me us sleep ke sath company per court case karunga or mere pas service center mei se camera break halat me mujhe dete waqt maine video suit kar deya tha jo mein news and tv channel par de dunga ke company kis prakar froud karte hai fir bhi asha karta hu ke company mere request sunkar mujhe mera camera jis ke body pure taraha company service center ne break kar de hai mujhe badalkar new laga kar de deve or mere on off problem ko thik kar deve
gmail.[protected]@gmail.com
mo [protected]
I had purchase Nikon coolpix S 2600 IN march 2013 with 2 years comprehensive warranty period.
2o days back camera was gving some problem with the lens .There is some mechanical problem and its lens is not
working. When I went to its service centre they told me to pay 4500/- as part to be replced is in the chargeable basis.
I have written to the service support 10 times.but not with positive support.Please do the needful.
2o days back camera was gving some problem with the lens .There is some mechanical problem and its lens is not
working. When I went to its service centre they told me to pay 4500/- as part to be replced is in the chargeable basis.
I have written to the service support 10 times.but not with positive support.Please do the needful.
my name is Ranjeet kumar, I bought Nikon S9600, serial no.10002249 from dealer Shree Balaji Photo Vision, 2, Industry House, Bank More, Dhanbad-826001, Jharkhand on 25th December 2014 with 2 years of warranty. Yesterday I faced a problem related to memory card which I got from camera box in offer. Whenever I am going to capture a shot the camera is showing a message " this card can not be read ". I talked to the dealer but they was not replacing it, I also talked to the collection centre of Nikon service centre but I got the same negative response from there. Within 5 months of purchase and card is not working. No one is taking the responsibility . I don't know what to do...plz do something and solve my problem.
[protected]@yahoo.com
mobile no.- [protected]
[protected]@yahoo.com
mobile no.- [protected]
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+91 12 4468 8500 (Tech. Support North)
+91 22 4092 5555 (Tech. Support West)
+91 33 4021 8500 (Tech. Support East)
Plot No.71, Sector 32, Institutional Area, Gurgaon, Haryana, India - 122001
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We are sorry to hear about all the grievances you have with our service. We would like to take this opportunity to resolve all the complaints you have. We have made note of your contact details and will work to address your issue at the earliest.
Regards,
Nikon Team.